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Health Care Services at Extendicare Rouge Valley

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Long-term care

Extendicare’s long-term care services are designed for people who can no longer be cared for at home or in assisted living. Our homes specialize in providing long-term care and a variety of innovative services and programs that help support the physical and emotional needs of an individual over an extended period of time, whether that is a period of months or even years.

Restorative care

Extendicare’s uses a coordinated approach to care which is integrated throughout all aspects of our home. This approach is intended to ensure that all residents, regardless of the length of time they stay with us, are able to maintain or improve their functional and cognitive capacities in all aspects of daily living to the extent of their own abilities.

Behavioural Support Transitional Unit (BSTU)

The Behavioural Support Transitional Unit (BSTU) at Extendicare Rouge Valley in Scarborough, ON, is a specialized unit operated by a highly trained care team, designed for people living with dementia who have complex behavioural needs.

The aim of the BSTU is to develop comprehensive and personalized care plans that incorporate their personhood, help alleviate responsive behaviours, and improve quality of life.

The goal of this transitional unit is to develop specialized care plans unique to each individual that will enable a safe and successful transition to your loved one’s next care destination.

All applications and admissions to long-term care homes in Ontario are coordinated by the local Home and Community Care Support Services (HCCSS). For more information, families and caregivers can contact their local HCCSS team here: healthcareathome.ca/contact

For more information about the BSTU, read our blog: Understand their needs and their story, and high-quality care follows | Specialized dementia care at Extendicare Rouge Valley

CTV News Toronto featured the Behavioural Support Transitional Unit (BSTU) at Extendicare Rouge Valley: Stabilizing the behaviour of dementia patients – CTV News Toronto

Dignity, compassion, and clinical expertise | High-quality end-of-life care delivery

Every resident and their family deserve compassionate and high-quality care at each step of their journey in long-term care.

To support those in our care as they enter or prepare for their final chapter in long-term care, our teams work with families to tailor individualized care plans for their loved ones, in what can be some of the most difficult times in their lives.

We provide enhanced palliative care training for interdisciplinary teams across each of our homes in partnership with Pallium Canada, Canada’s leading palliative care educators, to enable our team members to provide high-quality clinical, spiritual, and emotional palliative care supports for residents and their families.

Are you a family member or essential care partner?

Pallium offers free Essential Caregiver Palliative Care Training to families. For more information, practical training and resources for caregiver partners to support loved ones in palliative care, visit: LEAP Carers – Pallium Canada

What's new

The Heart of Extendicare Hillcrest: Elouise and Brenda bring compassion and leadership to the Residents’ Council 

September 24, 2025

At Extendicare Hillcrest, home isn’t just a place –  it’s a feeling. And it’s one that Residents’ Council President Elouise and Vice President Brenda go above and beyond to maintain for their fellow residents. Together, the two lifelong Albertans have built a culture of leadership, compassion, community and warmth in the Calgary home.  Elouise, a world traveler and former corporate travel services professional, brings a lifetime of experience and grace to her role. With eight

Strengthening seniors’ care: Celebrating the grand opening of Extendicare Crossing Bridge  

September 24, 2025

In September, Extendicare officially opened Extendicare Crossing Bridge in Stittsville, Ontario. A new home sweet home for 256 residents in the Ottawa region.The celebration was attended by the Hon. Natalia Kusendova-Bashta, Minister of Long-Term Care; George Darouze, MPP for Carleton; Dr. Michael Guerriere, Extendicare President and CEO; as well as residents, family members, and team members of Extendicare Crossing Bridge.   “Extendicare Crossing Bridge reflects the best of modern long-term care – welcoming, comfortable spaces where

Voices that lead | Cindy and Janet’s Residents’ Council Story at Extendicare Oshawa

September 15, 2025

When Cindy and Janet moved into Extendicare Oshawa three years ago, they never expected to become not only roommates but also partners in leadership on their home’s Residents’ Council. Every Extendicare long-term care home has a Residents’ Council – a place where all residents are welcome to participate, share ideas and get involved. Today, as President and Vice President of the council, Cindy and Janet play an important role in ensuring every voice in their

REACH earns a spot in national best practice library for listening and leading

September 15, 2025

Our Resident Experience and Action Council for Homes (REACH) group has been recognized as a Canadian leader. The REACH group recently earned a spot in the Health Standards Organization’s (HSO) Leading Practice Library for its approach to resident engagement and co-design. What does that mean? Health care providers across Canada are encouraged to follow Extendicare’s lead to truly listen to and act on resident feedback.     What is REACH?  Established in 2014, REACH is

Teeing up for impact | Extendicare hosts 12th annual golf tournament in support of the Alzheimer Society of Canada

September 8, 2025

Clubs were swinging and spirits were high as Extendicare welcomed partners from across our network back to Lionhead Golf Club for the 12th annual charity golf tournament in support of the Alzheimer Society of Canada (ASC).   This year, our golf tournament raised over $160,000 to add to the continued success of the event. To date, the event has raised more than $1.8 million. We are proud to continue raising funds in support of the

CTV News Winnipeg features Extendicare Poseidon Care Centre team member and his run across Canada inspired by residents and Terry Fox

August 28, 2025

Jackson Charron-Okerlund, a Recreation Aide at Extendicare Poseidon Care Centre in Winnipeg, Manitoba who ran across Canada raising over $100,000 for cancer research in just 160 days, was recently highlighted on CTV News Winnipeg, on Terry Fox Day in the province.  Jackson says he was inspired to run across the country in honour of Terry Fox, and also by residents at the long-term care home.  “When I first began working at Poseidon Care Centre, I didn’t

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