Extendicare New Orchard Lodge

Welcome Home

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We’re listening…

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Resident and Family Councils are an important part of life at our home. They provide our homes with an opportunity to share information and seek input on ways to improve quality of care and services for our residents. They give residents and their families an opportunity to become more knowledgeable about the home’s operations, policies and rules, express ideas and collective concerns to our team members, and have a voice in decisions.

Although we solicit input and engage residents and families in many other ways, these Councils provide a structured way to ensure:

  • As many residents as possible are involved in the organization of our home.
  • Residents and their families have a say in the overall program.
  • Effective communication between residents, families and our team.
  • Residents and families learn about issues affecting their health and quality of life in a supportive environment where sharing and mutual aide are encouraged.

Our caring staff wants everyone to feel genuinely at home and in a place where they enjoy living.

Every Extendicare home has an autonomous Residents Council run by its residents with support from Extendicare staff, where required. All residents are welcome to get involved and attend meetings.

All homes also have a Family Council made up of family and friends of current residents or an Advisory Council that also includes community members and other key stakeholders. We are always looking for interested family members to serve on our Family Council. Please contact us if you are interested in joining.

What's new

Voices that lead | Cindy and Janet’s Residents’ Council Story at Extendicare Oshawa

When Cindy and Janet moved into Extendicare Oshawa three years ago, they never expected to become not only roommates but also partners in leadership on their home’s Residents’ Council. Every Extendicare long-term care home has a Residents’ Council – a place where all residents are welcome to participate, share ideas and get involved. Today, as President and Vice President of the council, Cindy and Janet play an important role in ensuring every voice in their

REACH earns a spot in national best practice library for listening and leading

Our Resident Experience and Action Council for Homes (REACH) group has been recognized as a Canadian leader. The REACH group recently earned a spot in the Health Standards Organization’s (HSO) Leading Practice Library for its approach to resident engagement and co-design. What does that mean? Health care providers across Canada are encouraged to follow Extendicare’s lead to truly listen to and act on resident feedback.     What is REACH?  Established in 2014, REACH is

Teeing up for impact | Extendicare hosts 12th annual golf tournament in support of the Alzheimer Society of Canada

Clubs were swinging and spirits were high as Extendicare welcomed partners from across our network back to Lionhead Golf Club for the 12th annual charity golf tournament in support of the Alzheimer Society of Canada (ASC).   This year, our golf tournament raised over $160,000 to add to the continued success of the event. To date, the event has raised more than $1.8 million. We are proud to continue raising funds in support of the

CTV News Winnipeg features Extendicare Poseidon Care Centre team member and his run across Canada inspired by residents and Terry Fox

Jackson Charron-Okerlund, a Recreation Aide at Extendicare Poseidon Care Centre in Winnipeg, Manitoba who ran across Canada raising over $100,000 for cancer research in just 160 days, was recently highlighted on CTV News Winnipeg, on Terry Fox Day in the province.  Jackson says he was inspired to run across the country in honour of Terry Fox, and also by residents at the long-term care home.  “When I first began working at Poseidon Care Centre, I didn’t

Welcome home | Bringing the community together to celebrate the grand opening of Extendicare Limestone Ridge

In June, we celebrated the grand opening of Extendicare Limestone Ridge, a 192-bed long-term care home in Kingston, ON. MPP and Parliamentary Assistant to the Minister of Long-term Care, John Jordan, Kingston Mayor Bryan Paterson, Kingston City Councilors Jimmy Hassan and Paul Chaves, Extendicare President and CEO, Dr. Michael Guerriere as well as residents and team members from Extendicare Limestone Ridge, gathered to celebrate this milestone event. “The opening of Extendicare Limestone Ridge marks another

ParaMed welcomes Closing the Gap Healthcare Group

Please join us as we officially welcome Closing the Gap Healthcare to ParaMed, marking an exciting step forward in our mission to provide people with the care they need, wherever they call home.   ParaMed and Closing the Gap share the same commitment to delivering high-quality, integrated home care to our patients and clients. Closing the Gap brings outstanding expertise in allied health care, including physiotherapy, occupational therapy and social work, plus a strong track record

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