Extendicare Beacon Hill

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We’re listening…

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Resident and Family Councils are an important part of life at our home. They provide our homes with an opportunity to share information and seek input on ways to improve quality of care and services for our residents. They give residents and their families an opportunity to become more knowledgeable about the home’s operations, policies and rules, express ideas and collective concerns to our team members, and have a voice in decisions.

Although we solicit input and engage residents and families in many other ways, these Councils provide a structured way to ensure:

  • As many residents as possible are involved in the organization of our home.
  • Residents and their families have a say in the overall program.
  • Effective communication between residents, families and our team.
  • Residents and families learn about issues affecting their health and quality of life in a supportive environment where sharing and mutual aide are encouraged.

Our caring staff wants everyone to feel genuinely at home and in a place where they enjoy living.

Every Extendicare home has an autonomous Residents Council run by its residents with support from Extendicare staff, where required. All residents are welcome to get involved and attend meetings.

All homes also have a Family Council made up of family and friends of current residents or an Advisory Council that also includes community members and other key stakeholders. We are always looking for interested family members to serve on our Family Council. Please contact us if you are interested in joining.

What's new

The Heart of Extendicare Hillcrest: Elouise and Brenda bring compassion and leadership to the Residents’ Council 

At Extendicare Hillcrest, home isn’t just a place –  it’s a feeling. And it’s one that Residents’ Council President Elouise and Vice President Brenda go above and beyond to maintain for their fellow residents. Together, the two lifelong Albertans have built a culture of leadership, compassion, community and warmth in the Calgary home.  Elouise, a world traveler and former corporate travel services professional, brings a lifetime of experience and grace to her role. With eight

Strengthening seniors’ care: Celebrating the grand opening of Extendicare Crossing Bridge  

In September, Extendicare officially opened Extendicare Crossing Bridge in Stittsville, Ontario. A new home sweet home for 256 residents in the Ottawa region.The celebration was attended by the Hon. Natalia Kusendova-Bashta, Minister of Long-Term Care; George Darouze, MPP for Carleton; Dr. Michael Guerriere, Extendicare President and CEO; as well as residents, family members, and team members of Extendicare Crossing Bridge.   “Extendicare Crossing Bridge reflects the best of modern long-term care – welcoming, comfortable spaces where

Voices that lead | Cindy and Janet’s Residents’ Council Story at Extendicare Oshawa

When Cindy and Janet moved into Extendicare Oshawa three years ago, they never expected to become not only roommates but also partners in leadership on their home’s Residents’ Council. Every Extendicare long-term care home has a Residents’ Council – a place where all residents are welcome to participate, share ideas and get involved. Today, as President and Vice President of the council, Cindy and Janet play an important role in ensuring every voice in their

REACH earns a spot in national best practice library for listening and leading

Our Resident Experience and Action Council for Homes (REACH) group has been recognized as a Canadian leader. The REACH group recently earned a spot in the Health Standards Organization’s (HSO) Leading Practice Library for its approach to resident engagement and co-design. What does that mean? Health care providers across Canada are encouraged to follow Extendicare’s lead to truly listen to and act on resident feedback.     What is REACH?  Established in 2014, REACH is

Teeing up for impact | Extendicare hosts 12th annual golf tournament in support of the Alzheimer Society of Canada

Clubs were swinging and spirits were high as Extendicare welcomed partners from across our network back to Lionhead Golf Club for the 12th annual charity golf tournament in support of the Alzheimer Society of Canada (ASC).   This year, our golf tournament raised over $160,000 to add to the continued success of the event. To date, the event has raised more than $1.8 million. We are proud to continue raising funds in support of the

CTV News Winnipeg features Extendicare Poseidon Care Centre team member and his run across Canada inspired by residents and Terry Fox

Jackson Charron-Okerlund, a Recreation Aide at Extendicare Poseidon Care Centre in Winnipeg, Manitoba who ran across Canada raising over $100,000 for cancer research in just 160 days, was recently highlighted on CTV News Winnipeg, on Terry Fox Day in the province.  Jackson says he was inspired to run across the country in honour of Terry Fox, and also by residents at the long-term care home.  “When I first began working at Poseidon Care Centre, I didn’t

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