What is long-term care?
Long-term care is for people who can no longer live safely and independently at home, but don't need to be in a hospital. Long-term care homes offer 24/7 nursing and personal care, such as full support in activities of daily living. All Ontario long-term care homes are regulated by the government and must meet established standards of care. The rates for long-term care homes are set by the Ministry of Health and Long-Term Care and are the same in all homes in Ontario.
What is retirement or independent living?
People living in retirement or independent living residences can live independently in a retirement or independent living residence and do not require 24/7 nursing and personal care. The rates in retirement or independent living residences are market rates and are not set by the government.
How much does long-term care cost? Is it affordable?
Long-term care can be afforded by everyone. Your income does not affect eligibility. The Ministry of Health and Long-Term Care sets the rates for all long-term care homes in Ontario. These rates are set every year and cover a variety of services, including nursing and personal care; meals and snacks; assistive devices to encourage independence; on-site medical care provided by a physician who makes regular visits to the home, as well as housekeeping and laundry services. Accommodation is a separate fee. Additionally, optional services, such as cable TV, hair salon appointments, dentist appointments, vision care, or specialized foot care, can also be charged to the resident separately.
Can I bring personal items with me?
We want you to feel at home and we encourage you to bring personal items as space allows. You may want to bring pictures, framed photos of your family, or decorative pillows. We provide bed linens and towels; however, if you would like to bring your own, you are welcome to do so.
How do I offer feedback?
Extendicare is committed to continually improving your experience at our home. Should you have feedback about the care you or a loved one is receiving, the first step you may consider is contacting our Administrator or Director of Care. We value your feedback and are committed to listening and responding to any needs or requests you may have.