Caring for people is at the core of everything we do.
A year-and-a-half since we launched our Improving Care Plan, we continue to take action to enhance the quality of the care our residents receive. It’s time to look back and reflect on what we have accomplished together this year.
This past fall, in partnership with The Ottawa Hospital, our Transitional care unit (TCU) at Extendicare West End Villa in Ottawa doubled in size to care for up to 95 patients as they transition from extended stays in the hospital to an Extendicare care setting that better meets their complex care needs and supports improved quality of life for both them and their families
