Elderly woman with short gray hair, glasses, and a green scarf, smiling at the camera.

Quality care is our top priority.

Caring for people is at the core of everything we do.

An elderly man in a wheelchair pets a golden retriever wearing a "St. John Ambulance Therapy Dog" scarf in a care facility common area.

From fur to feathers: How animal-assisted therapy enhances person-centered dementia care

“Animals can play a significant role in dementia care by enhancing quality of life by fostering a sense of joy, connection and comfort while offering physical benefits. Animals can help reduce stress and loneliness, improve mood and social connectivity, trigger positive memories, and lower blood pressure,” says Karen Simpson, Manager, Behavioural Services & Dementia Care at Extendicare.

A group of eight healthcare workers pose around an older man with a walker, standing in a hallway of a care facility.

From ulcers to independence: How the care team at Extendicare Medex helped Doug get back on his feet

When Doug moved into Extendicare Medex in Ottawa, he was struggling with diabetic ulcers on his feet. His mobility was impacted due to pain from the ulcers, leaving him unable to walk independently. “I didn’t want to walk at all,” says Doug. “I couldn’t if I tried.” Thanks to the dedication and clinical excellence of the care team at Extendicare Medex which includes nursing staff, wound care specialists, support workers, dietitians, physiotherapists and physicians, in addition to Doug’s hard work, he regained his strength.

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