Our Remarkable Moments, we help create even more.
Whether it’s a brief encounter or a life changing event, these unique moments enrich lives. And we do everything we can to make them happen.
Extendicare Tuxedo Villa & Oakview Place raise funds for Alzheimer's!Residents in Manitoba laced up their shoes for Alzheimer's research
Extendicare Rouge Valley hosted their annual Black History Month CelebrationExtendicare Rouge Valley hosted their annual Black History Month Celebration on February 22. Once again, it was a rich inter-departmental collaboration.
Extendicare Rouge Valley hosted their annual Black History Month Celebration on February 22. Once again, it was a rich inter-departmental collaboration. Recreation staff and PSWs dressed in West African & Toronto-African fusion clothing, our cooks and some PSWs prepared dishes from Jamaica, Ghana and Nigeria. Entertainment was provided by the ever-talented Fred Crossley.
Thanks to “artrepreneur” Robert Small for 25 years of Black History posters gracing our walls, honouring so many important people who have done incredible works in their communities and in the world (www.thelegacyposter.com). Residents of all traditions had a great time, including the “renowned” Lillie Johnson dancing up a storm (you can buy her autobiography on Amazon, “My Dream”).
A Letter of Appreciation for Staff at Extendicare LakefieldDear Staff of Extendicare Lakefield, It is with tremendous respect for what you do each and every day and for how you treat residents and family that I felt the necessity to write. You are an amazing group of people who do an extraordinary job of supporting and caring for human beings at the end of their journey.
Dear Staff of Extendicare Lakefield,
It is with tremendous respect for what you do each and every day and for how you treat residents and family that I felt the necessity to write. You are an amazing group of people who do an extraordinary job of supporting and caring for human beings at the end of their journey.
My father, Don Parsons, passed away this past August, surrounded by his family and many Lakefield Extendicare staff.
I don't know why it has taken me this long to write to you, or to step back into Extendicare? Perhaps time was needed to take in all that transpired. What I do know is that myself and my Family were greatly touched by the care and tenderness Dad received in his last days.
Don called Extendicare home for more than two years and I clearly recall the day I arrived at your doors with my father. I was terrified!
You see, Dad had developed dementia and was struggling to live in his own home, supported by my mother who was of diminishing health herself trying to care for her husband. After a long wait, we finally received the call "There was a bed available at Extendicare in Lakefield for Dad". We were overjoyed at first, but then the reality and breadth of the situation hit! "What would Dad think"? How were we going to convince him to leave his home"?
I explained to Dad that he was moving to a new home where he could be looked after and where we would be able to visit him regularly. I asked Dad to trust me, that we were making the best decision we could. I told him that Mom was becoming ill herself and that I would look after everything. The same man that once told me that he would be standing at the door with his shotgun if anyone ever tried to take him out of his house said "Okay". "Okay, when do we go?"
Don's story is not a unique story nor is our family’s story and journey with dementia. You have seen this story daily. It is the reality of your work, and of your lives. We watched you re-assure a resident who was crying and asking to go home. We saw you day in and day out feed, bathe, clean, care for, play games with the many people under your care. You went home to your own families, your own challenges, but then came back the next day, to do it all over again.
We received a call one evening and were told that Dad was having difficulty breathing and that we should come as he was palliative. We stayed by his side for the next five days. Five of the most remarkable days of my life. We were able to say all that we needed to say to Dad/Don. We told stories of a life well lived. Reminisced about fishing trips and adventures. Laughed and cried.
Throughout this entire time, the staff at Extendicare cared for my father with tenderness. We watched a staff do what they do best. We learned the definition of exemplary palliative care. They not only cared for Dad but supported us by providing blankets and pillows so we could stay with him. They offered us food and drink. They gave their time, their love, their support and kind words.
Moments after Dad took his last breath, a beautiful, vibrant yellow Goldfinch landed on the bird feeder outside Dad's window and looked in. The bird waited until all of us that were in the room were able to see him and then gracefully flew away to the forest nearby. It was magical. Magical because Don had coloured hundreds of nature pictures in bright yellow colours for quite some time. Magical because there had not been a single bird at that feeder in months. It was one of the most spiritual moments we had ever experienced. And when looking through his collection of art the next day, we discovered one that stood out. It was of a bright yellow beta fish with a line on the back from Van Morrison. " Smell the sea and feel the sky, let your soul and spirit fly into the mystic."
Don Parsons, you have flown into the mystic and we know your spirit is soaring.
We thank you from the bottom of our hearts for looking after Don/dad and for giving him hope, happiness and humanity in his final days. Thank You!The Parsons family
Students from Alvin Curling Public School visited Extendicare Rouge ValleyStudents from Alvin Curling Public School visited Extendicare Rouge Valley and spent some time with residents and team members at the home. It was a wonderful experience for the residents to engage with the students.
Students from Alvin Curling Public School visited Extendicare Rouge Valley and spent some time with residents and team members at the home. It was a wonderful experience for the residents to engage with the students.
The school’s principal sent a note of appreciation to the home’s administrator following the visit: “My staff, students and parents were in awe at the hard work and care that your home provides for our most vulnerable who have so selflessly paved the way for all of us today. We enjoyed every minute with the residents and your staff and we’re glad to hear that you did too. We are so thrilled to have begun this journey with your team and we learned a few things from this initial visit. Jessie, I know as a leader you often don’t get praise and appreciation like you should, but as a leader and principal of a school of over 550 students, just walking into your facility opened my eyes to the positive and caring culture within your home. You and your staff should be proud of the feeling that we all felt when walking into your facility.
International study group from Japan visits Extendicare GuildwoodExtendicare Guildwood recently hosted 25 health care professionals from Japan who are part of an international study group from the Saltama Prefectural Council of Social Welfare.
Extendicare Guildwood recently hosted 25 health care professionals from Japan who are part of an international study group from the Saltama Prefectural Council of Social Welfare. The Council is a level of government in the Saltama Prefecture that provides services for children, seniors and people with disabilities. Administrator Susanne Babic provided a presentation about long term care at Guildwood, in Ontario and in Canada and the guests also toured the home. The group was accompanied by a Japanese interpreter.
Extendicare Guildwood’s 105 years old Japanese resident, Mrs. S., joined the team in greeting the visitors and enjoyed the presentation and sweet treats. She was wonderful and they really enjoyed having her there. The team enjoyed hosting and the guests were very happy with their visit. A wonderful time of international collaboration and learning together!
Annual Santa Claus ParadeExtendicare Fort Macleod depicted The Grinch!!
The Last Few DaysI sit in a room with a closed door. I sit in a chair beside my mother and hold her hand. I sit there for awhile and then I move to the chair near her window. I remember how my mom used to sit near her window when I would visit her.
I sit in a room with a closed door.
I sit in a chair beside my mother and hold her hand.
I sit there for awhile and then I move to the chair near her window.
I remember how my mom used to sit near her window when I would visit her.
Sometimes she would be knitting and other times she would just be looking out the window and make comments about all the buses and cars going by or that bird that sat on the wire.
I remember when the grandkids would visit and they would sit on the window ledge and enjoy eating mom’s candies and cookies. Mom would always worry they would fall.
The staff would come in and reposition my mom every couple of hours.
I would stand in the hallway and wait. I could hear them talking to mom and it would comfort me.
I have learned how important it is to make a dying person feel comfortable and not suffer.
The staff would come in and sit with mom and hold her hand and talk to her.
They would chat with me and we would share stories. We would hug and cry and comfort each other.
We never went through this experience when my dad passed away.
I truly see how important it is to make a dying person comfortable.
I am also fortunate to have 3 older brothers and we were all able to care for our mother.
We were also able to be with her until the end. She left us at 94 years of age.
She was a wonderful mother, nonna, and biznona.
I cried when mom moved into the nursing home 2 years ago and I cried again when she left.
She became part of a family at the nursing home.
She was loved by so many people and she will be truly missed.Written by S.T. the daughter of the Late M.D., past Resident of Extendicare Port Hope June 2018
Extendicare Assist Charity Golf Classic 2018Extendicare Assist hosted its 7th Annual Charity Golf Classic, in partnership with the Alzheimer Society of Canada to improve the quality of care and life for Canadians living with Alzheimer’s disease and other dementias in long-term care homes. It was also with great excitement that Extendicare Assist contributed to the launch of the Extendicare Foundation.
Since 2012, Extendicare Assist has been hosting its annual Charity Golf Classic, with proceeds from the tournament going towards the important work conducted by Extendicare and the Alzheimer Society of Canada (ASC).
We are delighted to announce that this year we presented the Alzheimer Society of Canada with a cheque for $100,000, bringing the total funds raised to over $700,000.
As Canada’s aging population continues to increase, so does the number of people living with Alzheimer’s disease and other forms of dementia. Through the important work of the ASC, Canadians are offered information, education, and outreach programs that are all designed to help support both those living Alzheimer’s disease and other dementias, as well as families and friends of those affected.
To date, our fundraising dollars have been used to support the Relational Caring Learning Series project – an extension of the culture change initiative – which focuses on increasing staff knowledge about relational caring principles through short video clips and user-friendly discussion guides for front-line staff.
In support of the launch of the Extendicare Foundation, we also presented a cheque for $50,000 to the Foundation at the 7th Annual Extendicare Assist Charity Golf Classic. The Foundation will provide us with an even greater opportunity to give back to those that have helped build our communities by providing additional grants, scholarships and programming to support our aging population.
Extendicare Assist looks forward to hosting future events in support of the Alzheimer Society of Canada and our Foundation.
Stop!Just Clean Your Hands ContestAt Extendicare Oshawa, hand hygiene compliance continues to be a major priority.
At Extendicare Oshawa hand hygiene compliance continues to be a major priority. It starts as you enter the front door.Staff continue to request visitors to perform hand hygiene after they have signed in to our facility.
All facility washrooms have signage to remind and prompt everyone. As well,signage is placed throughout the building.
ABHR dispensers are in every room in our facility,including every residents’ room.
Shared resident rooms have their own dispenser for both A and B beds. As hand hygiene is best practiced at point of care.
The more you do it,the easier it becomes,as a habit.
We are now following our new 2018 Hand Hygiene program. With auditors doing 40 audits per month.
Our hand hygiene compliance rates have been consistent.
In 2015 we had 89% compliance.In 2016 our numbers rose to 94%,and stayed same in 2017.
We are continuing to strive to meet the Corporate goal of 98% compliance.
A Letter from a Family MemberMy mother has been treated with outstanding care, kindness, empathy and dignity. The staff at West End Villa are outstanding and are passionate about the demanding jobs they do.
I have been following with close attention the series on long term care in Ontario. The issue has been at the forefront of my being for the last several months. My mother, who until 4 months ago lived in a retirement residence in Westboro, is now in long term care. Her decline after her 90th birthday was stupefyingly rapid and sudden.
Our family's scramble to find appropriate home care and then long-term care was frought with frustration and worry. Our sense of urgency was paramount as we watched a perfectly independent and proud woman descend into a world of dementia, incontinence, confusion and fear.
Luckily we convinced the CCAC to designate her as urgent care status (not an easy feat by any means and daunting due ro endless paperwork and interviews). A room was found for her at the Extendicare West End Villa.
I get the "Russian Roulette" analogy cited in the article with regards to choosing a home.
I had heard and read all the horror stories about long term care facilities, but I need to tell you that my experience at Extendicare West End Villa has been nothing like the accounts of neglect and abuse your series has consistently depicted.
On the contrary, my mother has been treated with outstanding care, kindness, empathy and dignity. The staff at Extendicare West End Villa are outstanding and are passionate about the demanding jobs they do. From administration to support workers to nursing staff to activity personnel, the care and attention to my mother's well-being has been exceptional.
The long-term care series fail to present the hard work and devotion of these care workers who tirelessly support the elderly and infirm, many of whom have no one else to care for them. To paint all long-term care facilities with one very negative brush does disservice to the facilities and staff who bend over backwards to provide generous and humane care. I would like to read some good news stories and profiles of the people who do this work with their hearts full of compassion and professionalism. The series would benefit from a better analysis of the underlying problem with long-term care, which is chronic underfunding and the conflicting agendas of the CCAC and the Ministry.Karen, daughter of a resident at Extendicare West End Villa
Long-Term Care Announcement at Extendicare York SudburyMPP Glenn Thibeault made an announcement at Extendicare York Sudbury about creating 54 new long-term care beds in Sudbury to help seniors better access high-quality care and continue to live happy and healthy lives.
MPP Glenn Thibeault made an announcement at Extendicare York Sudbury about creating 54 new long-term care beds in Sudbury to help seniors better access high-quality care and continue to live happy and healthy lives.
Extendicare President and CEO, Tim Lukenda, toured the home and interacted with staff at the location. He joined them for some team photographs and received many hugs from staff members who were delighted to see him. Stafff were very excited to have had the opportunity to interact with him one to one.
In addition to all of the excitement surrounding the announcements that were made at the home, there were some emotional moments when two tenured employees of Extendicare York (both in excess of 40 years of service to Extendicare) had an opportunity to pose for photos with Tim. Vickie Perreault, currently acting in the capacity of Education Coordinator, has been an employee of Extendicare for 45 years. She was especially appreciative of the opportunity to make a personal connection with Tim today.
Our Activity Aide, Lorna, pictured receiving a hug from Tim, is 3 days away from retirement. She cannot thank Extendicare and Tim enough for helping to end her career on such a powerful and positive note.
Leroux: How long-term care became an uplifting experienceLong-term care is what we make it. Residents, families, caregivers, the community at large – everyone has a role to play. If we open our eyes to the limitless potential just waiting to be tapped, we can all be uplifted together.
In early October 2017, I ceased to be able to stand and walk. I required a mechanical lift for twice-daily transfers between my bed and a wheelchair. After two months at The Ottawa Hospital, I was placed at Extendicare Medex, a long-term care facility on Baseline Road. I saw the move as a step toward irreversible decline, and faced an uncertain future.
Little did I know that my best days lay, not behind, but ahead of me. I was about to embark on an incredible journey of personal growth and spiritual rebirth – to be, not only lifted, but uplifted.
Within moments of my arrival, a resident made me feel that I belonged. She has since become my table mate and my best friend.
I have witnessed tender moments between spouses, happy occasions uniting families. My own husband and I have seen our relationship grow deeper and stronger.
In my first weeks at Medex, I looked around, saw staff caring for residents, residents caring for each other, and volunteers from the community selflessly contributing their time and effort. I thought, “Here is a path that I too can follow.”
Thanks to the example set for me, I have learned the importance of common courtesy, simple human decency, kindness, gentleness. It takes so little to make others feel they matter: greeting people by name, expressing gratitude, welcoming, listening. Lending an ear, a hand, a shoulder, creates a bond of trust and can open the door to the sharing of confidences.
I have learned to communicate beyond words, by reaching out and touching. I have been rewarded by moments of grace, minor miracles – the voiceless finding ways to respond and express themselves.
The staff at Medex has given me opportunities to become more involved – to live, love, learn and lead. They have enabled me to make the fullest use of my talents and skills, in service to others, for the betterment of all. I have read my poems and short stories aloud to residents. I have sung a cappella, music being a universal language. Thanks to my roommate and a personal support worker, I am even learning a little Greek.
When I lived in the community, I tended to interact only with my spouse, my family and my friends. In the past four months, I have dealt with a much wider range of people, each with his or her own idiosyncrasies and challenges.
Like all humans, we are not perfect. We make mistakes. But they offer us opportunities for forgiveness and understanding. We learn from them and move on.
I have witnessed tender moments between spouses, happy occasions uniting families. My own husband and I have seen our relationship grow deeper and stronger. As a gay couple, we have been not merely accepted but embraced. We have been able to show our love quietly but openly.
In a word, having left behind the home where I lived for 35 years, I have found a new home and a new family. This is what a long-term care facility, at its best, can be: a home in the truest and noblest sense of the word.
In this environment, I have flourished in unexpected ways. Spiritually, beyond ritual and dogma, I have gained a new sense of that love of neighbour and fellow man which is the highest expression of the sacred and the divine, that spark we call soul and spirit.
Long-term care is what we make it. Residents, families, caregivers, the community at large – everyone has a role to play. If we open our eyes to the limitless potential just waiting to be tapped, we can all be uplifted together.Paul Gregory Leroux is a retired translator, a creative writer, and now a proud, happy resident of Extendicare Medex.
Creating an innovative memory care neighborhood with Gail Elliot at Douglas Crossing by Esprit Lifestyle Communities ( a division of Extendicare)Gail Elliot is a Gerontologist, Dementia Specialist and founder and CEO of DementiAbility Enterprises Inc.
When Gail was in school, she realized that the aging population was going to have certain needs in the future. She gained experienced by working in the community and in long-term care homes and by teaching at the university level.
Most recently, Gail has focused on developing dementia care and education through an approach that is multidisciplinary, people-centred and evidence-based.
Gail is working with the team at Douglas Crossing to develop a memory care neighborhood that meets the needs of the residents and their related diagnoses. In order to achieve this, Douglas Crossing is assessing both the physical design of the homes as well as the sensory experiences available to residents in order to make the living experience homey and familiar. The objective of the memory neighborhood is to create a tailored experience that meets the needs to each of the residents.
Douglas Crossing is excited to be collaborating with Gail to ensure that their residents and staff members are set for success. Gail notes that, “Success is achieved when each person is the best that he or she can be. We strive to make sure that the residents are engaged as they would be at home, within an environment that is specifically adapted to their needs.
Horse therapy connects residents to fond memories at Riverbend Crossing by Esprit Lifestyle Communities (a division of Extendicare)Horse therapy is an important program at Riverbend Crossing because it evokes many memories for our residents.
Our horse therapy event take place at the Praire Center for Therapeutic Riding, which is a therapy farm especially for people with cognitive disabilities.
During the trip, the residents have an opportunity to spend one-on-one time with the horses, and they also have the chance to groom and pet them. “If you hand a resident a brush, they instantly know what to do; they immediately start brushing the horse from the mane to the back,“ says Tracy Naka, General Manager at Riverbend Crossing.
The majority of the residents are from rural Saskatchewan, so this experience reminds them of an important time of their lives. Along with enjoying the fresh air, the prairie CN train and the peaceful and relaxing scenery, the residents have the opportunity to share their farm stories and memories with one another.
Alzheimer Society PartnershipThrough a partnership with the Alzheimer Society of Canada, residents of Harvest Crossing (by Esprit Lifestyle Communities, retirement division of Extendicare) have the opportunity to take part in the Adult Day Program, which focuses on social, recreational and the therapeutic activities for older adults and adults with disabilities.
A unique partnership offers residents remarkable opportunities
Through a partnership with the Alzheimer Society of Canada, residents of Harvest Crossing (by Esprit Lifestyle Communities, retirement division of Extendicare) have the opportunity to take part in the Adult Day Program, which focuses on social, recreational and the therapeutic activities for older adults and adults with disabilities. It also supports people with diagnoses such as Alzheimer disease, dementia, stroke, MS and mental health.
In order for a resident to quality, an assessment is done by the Victorian Order of Nurses – Oxford who manage this off-site program. The family must also provide formal approval for the resident to participate.
There is a fee for the Adult Day Program, which covers the cost of snacks and refreshments, a hot lunch and all activities. Bathing is available for those requiring assistance.
Harvest Crossing augments this day program with a number of activities facilitated by the Life Enrichment Coordinator:
- A weekly luncheon for residents who are experiencing memory issues, where emphasis is placed on discussing personal memories, current events & their special interests and hobbies of the residents.
- Art therapy
- Cranium crunches
- Discussion, recall & reminiscing
- Pen pals
- Who, what, when
- Music Therapy
- One-on-one memory care visits
Extendicare Halton Hills Supports the Alzheimer Society of CanadaExtendicare Halton Hills hosts Coffee Break in support of the Alzheimer Society of Canada
Remarkable Moment at Extendicare FalconbridgeExtendicare Falconbridge’s Work Life Pulse team set up Christmas week for all their staff this year
Extendicare Falconbridge’s Work Life Pulse team set up Christmas week for all their staff this year! A week of dressing up in Ugly Christmas sweaters and Christmas attire.
Each day “Santa’s Elves” set up a fun treat and Activity for our amazing team members letting them know how much we appreciate all their hard work all year
Remarkable Moment at Extendicare Southwood LakesCelebrating the Holiday Season
Best Practice Spotlight- Extendicare Van DaeleInnovative Programs at Extendicare Van Daele
Extendicare Van Daele has created multiple innovative multi-disciplinary programs to foster the vast needs of their residents. During P.D school days, staff are invited to bring their children into work for fun and interaction with the residents. In the mooring children assist with bible study and spend the afternoon engaging with residents in the courtyard. They have also created a therapeutic sundowining program to help reduce responsive behavior. This program runs Monday-Friday from 3-4 p.m. by gathering residents that are at risk of sundowning for a small group activity such as tea social, arts and crafts and brain exercises. The home has developed a STAR committee that meets each month to plan how they can recognize staff for their hard work and commitment. Along with recognizing perfect attendance they have barbeques, treat days and birthday gifts to let staff know their efforts are recognized.
Words of Appreciation to Extendicare New Orchard Lodge Staff MembersAs we became more familiar with the staff on the lower floor, the more admiring we became of the level of service offered, not just to our mother, but to all of the residents, and to families as well.
Dear Extendicare New Orchard Lodge Staff Members:
I apologize for the delay in writing to you, to express my and my family’s great appreciation for how well our Mom was treated during her stay at New Orchard this past year.
I personally was there visiting my Mom, almost every day over that 4 month period for, in most cases, almost all day, 9:30 – 5:30. If I were unable to attend, others of my family or friends were there in my absence. My brothers were there into mid-evening.
My Mom was initially assigned to the first (lower) floor, where there was higher dementia and greater physical disabilities among the residents. We initially were taken aback at this, and wished for our Mom to be moved to the upper floor where we felt she would be more suited given her quite favourable mental condition and mobility. In the end we understood and accepted the decision that, due to some physical issues, she should remain where she was.
As we became more familiar with the staff on the lower floor, the more admiring we became of the level of service offered, not just to our mother, but to all of the residents, and to families as well, and by all of the departments serving that floor – RNs/RPNs/Dr. Auer, PSW’s, Health Care Aids, Kitchen/Dietary, Recreation/Activities, Housekeeping, Physio, Laundry, etc. – all working as a team, in a friendly collegial, supportive manner – while maintaining compassion and concern for their ‘patients’/residents.
We witnessed fire drills being carried out with precision while care of patients was maintained, and other regulations (patient bed transfers, etc.) carefully followed according to prescribed rules. The hallways and rooms were kept clean at all times, something that impressed many visitors to our Mom.
In Mom’s last days, we were so appreciative of the attentive concern and advice of Judy, Director of Care, and her entire team, and would like to make particular mention of Anissa (RN) and Brenda (RPN) who led professional, compassionate and efficient teams, and were of such support to our family throughout Mom’s stay.
There are many other things I could mention, such as the good and healthy food provided to residents, the many various activities and events, the open-door policy of the administration team to be available to family members, and the overall ambiance, warm atmosphere and professionalism of the entire facility.
In summary, from the moment my mother and our family were warmly welcomed in the door by Nancy (Social Service) to our last day with our Mom, this was truly an experience I will never forget and I will always be grateful that our Mom was fortunate to be accepted into this Home.Sincerely, The Booth family
Congratulations to our very own Lillie JohnsonLillie Johnson is a former nurse and a resident at Extendicare Rouge Valley who received the 2017 Ontario Senior Achievement Award
Congratulations to our very own Lillie Johnson for receiving the 2017 Ontario Senior Achievement Award! Ontario is recognizing 15 outstanding seniors for their significant contributions to their communities and to the province after the age of 65. The awards was presented at a Queen’s Park ceremony on November 29th by the Honourable Elizabeth Dowdeswell, Lieutenant Governor of Ontario and Dipika Damerla, Minister of Seniors Affairs.
At 95 years young, Lillie Johnson is a shining example of service to others and the community at large. She was awarded the Order of Ontario in 2011 for her work with the Sickle Cell Association of Ontario, which she founded in 1981.
Since retiring in 1989, Lillie has devoted her volunteer efforts to the twin causes of education and raising awareness of Sickle Cell Disease. At Extendicare Rouge Valley, she is an active member of the Residents’ Council and an advocate for residents’ mental health and social support networks within the long-term care.
The Extendicare “Canada 150” SleighExtendicare Fort Macleod participated in the Annual Santa Claus Parade
Extendicare Fort Macleod participated in the Annual Santa Claus Parade on November 25th which attracts thousands of people every year. The strong Southern Alberta wind didn’t stop the staff and residents from decorating up the float and marching down main street Fort Macleod to throw candy out to the children.
The theme was “Canada 150” so the float was decorated with red and white everything. Staff even went as far as to wearing Team Canada Hockey Jerseys. Lots of fun was had!
Congratulations to Hope Street TerraceAt the Activity Professionals of Ontario, Hope Street Terrace, an Extendicare managed home was rewarded the Activity of the Year award for their “Bird camera project”.
At the Activity Professionals of Ontario, Hope Street Terrace, an Extendicare managed home was rewarded the Activity of the Year award for their “Bird camera project”.
Hope Street Terrace wanted to bring nature into the home for their residents. As part of their Bird Watching Club, they built their own birdhouses, equipped with cameras inside that live stream into the home.
Their residents were able to watch the life cycle of the home’s little resident Chickadee – which they have named “Dee Dee”. They were able to view Dee Dee build her nest, lay seven eggs, watched six of those eggs hatched and grew until they were able to leave the nest.
Their residents became quite attached to their young friends and asked daily on their well-being. We even have some residents that watch on their smart phones and keep other residents updated on Dee Dee’s daily activities.
The residents love learning about the birds and can’t believe that this is happening in their own backyard!
Remarkable Moments at Extendicare Moose JawFor Seniors Week, Emergency Medical Services attendants visited the residents at Extendicare Moose Jaw.
Remarkable Moments at Extendicare Kirkland LakeDedication of Extendicare Kirkland Lake's staff helps to turn resident’s life around
A year ago, Mr. K, an Extendicare Kirkland Lake resident, had given up on life and was ready to receive palliative and end-of-life care. He had several complex-care issues, including Parkinson’s disease, dementia and osteoarthritis. He had lost all mobility. When he was diagnosed with low-pressure hydrocephalus and was told he needed surgery, he declined.
He told the long-term care home’s staff that he wanted to die.
But the home’s staff members weren’t ready to give up on Mr. K. He was encouraged to eat and drink more, and over the next few weeks became more responsive. After consulting with Mr. K’s wife, Mr. K began working with the home’s physiotherapist on passive range-of-motion exercises. These exercises see physiotherapists help people bend their arms, legs and wrists to slowly increase mobility.
Mr. K was cheered on every step of the way by the team, says Jennifer Kasner, the home’s administrator, noting his condition slowly began to improve.
“He slowly regained strength to get up for meals in his wheelchair and was communicating with staff and his wife,” Kasner says. “He then decided to have the surgery and told the staff he wanted to live and play an active role in his grandchildren’s lives. His surgery was a success. He was determined to regain his strength to walk and feed himself again on his own. He reported that he was too young to die.”
Throughout the next 12 months, Mr. K participated in physiotherapy, nursing rehabilitation and restorative care programs. After completing passive range-of-motion exercises, Mr. K moved to active range-of-motion exercises, which involve people moving their arms and legs on their own.
“The staff persevered through his responsive behaviours and never gave up hope that they would assist Mr. K in regaining his ability to walk,” she says.
“He was happy. He was social. He started making beaded jewelry for friends and family. He was living again.”This article was featured by the Ontario Long Term Care Association
Victorian Fashion at Extendicare St. CatherinesAt Extendicare St. Catherines, we had a Victorian Fashion where residents and staff dressed up in the Victorian Era.
At Extendicare St. Catherines, we had a Victorian Fashion where residents and staff dressed up in the Victorian Era. The theme this year was Gone with the Wind. Every clothing item/ dress was designed using the actual movie costumes as reference.
Throughout the presentation, the presenter Nancy McLeod discusses the relevance to the movie and the actors/ actresses who wore the dress. Nancy also did a Victorian medicine show where she goes through the history of medicine and discusses procedures as they occurred in the Victorian era.
Residents enjoyed dressing up while learning history. It was a fun afternoon.
Residents, staff and volunteers of Extendicare Athabasca joined Alzheimer’s Annual Awareness WalkEach year, residents of Extendicare Athabasca, their family members and staff wheeled and walked in solidarity of the nationwide Alzheimer’s Awareness Walk.
Each year, residents of Extendicare Athabasca, their family members and staff wheeled and walked in solidarity of the nationwide Alzheimer’s Awareness Walk. About 50 residents, each supported by at least one volunteer, joined the walk.
“Alzheimer’s has such a significant impact on the quality of life of our residents and this activity is simply to raise awareness,” said Joan, Extendicare Administrator. “We get excellent participation from families and volunteers and staff, both on duty and who have come in on their days off.”
“I guess when you’re first in the advanced stages of memory loss and thinking you’re crazy and wondering, trying to remember all the time must be very difficult,” said Brenda, Extendicare nurse. “I think for the most part, it’s your loved ones who suffer the most. When your mom or dad or auntie or uncle or grandparent can’t remember who you are, it’s a lot worse for the family of the sufferers. “
According to Alzheimer Society Canada, approximately 564,000 Canadians are currently living with dementia, with approximately 25,000 new cases diagnosed across the country every year.
In 2013, Extendicare Athabasca was part of a province-wide pilot project studying the appropriate use of antipsychotic medications for dementia care in long term facilities. Extendicare Athabasca was one of the 11 early adopter sites included in the project, which was conducted by the Alberta Seniors Health Strategic Clinical Network in collaboration with the Additions & Mental Health SCN.
Extendicare Athabasca continues to implement the lessons learned from the study. They continue to work very hard to keep antipsychotic use to a minimum.
“I think that the awareness and the care has changed over the years,” said Joan. “I think overall, as healthcare providers, we’ve done a better job at being patient and compassionate in our approach to Alzheimer’s, residents with Alzheimer’s and other dementias.”
Remarkable Moment at Extendicare St. CatherinesJeanette, the Program Manager was recognized by Mainstream, a charitable non-profit partner of Extendicare St. Catherines for her outstanding contribution to the community for the developmental challenged.
Jeanette, the Program Manager was recognized by Mainstream, a charitable non-profit partner of Extendicare St. Catherines for her outstanding contribution to the community for the developmental challenged.
Mainstream is all about “People Supporting People”. It is a fully accredited non-profit organization providing progressive residential and day support services for adults with a development disability. Each year, Mainstream celebrates and recognizes the outstanding efforts of community members who made a positive difference in the lives of people they support.
“You have supported several people through Mainstream and gone above and beyond by always advocating for them to ensure success for each person’s skills. With your inspirational leadership, you are a key contributor to growing a more viable and inclusive community. We are grateful for the compassion and commitment you have shown to help people live more meaningful lives,” said Mainstream.
Remarkable Moment at McCall Continuing Care, an Extendicare managed homeWe would like to express our gratitude to all of the staff whom we have had the pleasure in meeting and dealing with on a daily basis. The care and respect that was given to our mother by the McCall staff is genuinely appreciated and it is with heavy hearts that we leave all those who we have come to know.
To: All 3rd & 4th floor Staff Members
We are the daughters of Helen who has been a patient in your facility since February 2016. Unfortunately for us, Helen will be leaving McCall to move on to the Westbury Long Term Care as of Monday, September 12, 2016.
We would like to express our gratitude to all of the staff whom we have had the pleasure in meeting and dealing with on a daily basis. The care and respect that was given to our mother by the McCall staff is genuinely appreciated and it is with heavy hearts that we leave all those who we have come to know.
Words cannot express the appreciation and gratefulness we have for the profession each of you has chosen. We have witnessed that your role can be very demanding and thankless at times, not so much by the actual patient, but by family members. We have watched and observed what every one of you has to accomplish each day and we commend you for a job extremely well done. The patience, warmth, care and diplomacy displayed by all staff has been nothing but stellar.
In closing, just saying thank you for some reason does not seem to be enough. We sincerely respect the function you perform and we will be forever grateful for the respect, kindness and care each of you has provided to our mother.
Sincerest gratitude to Leonard, Raymond, Doreen, Patience, Syriah, Avril, Sophia, Asha, Mary, Diane, Delores, Anne Marie, Virdi, Omar, Maria, Chantel, Kirikiri, Vicki, Ramond K., Reception, Kitchen, Custodian, Laundry Personnel and all of the others who I may have missed.
McCall is very fortunate to have individuals like you in their employ and should be very proud of their staff!Sincerely, Darlene, Betty & Doreen
Remarkable Moment at Extendicare CobourgExtendicare Cobourg participated in the Big Bike for Heart and Stroke
Extendicare Guildwood participated at the Annual Guildwood ParadeExtendicare Guildwood residents take part in the traditional parade every year where they join everyone in the community to engage in this fun day.
Extendicare Guildwood residents take part in the traditional parade every year where they join everyone in the community to engage in this fun day.
Guildwood day is a traditional parade going back four decades, the parade take place on the first Saturday in June every year.
The parade passes through the home’s parking lot and stop at the front doors of Extendicare Guildwood to entertain the residents.
Our residents enjoy seeing the children on their decorated bikes, and the lively musical entertainment.
Remarkable Moment at Tendercare Living Centre, an Extendicare managed homeIn commemoration of Nurses Week, Tendercare Living Centre (an Extendicare managed home) offered their nursing staff a free day of pampering!
In commemoration of Nurses Week, Tendercare Living Centre (an Extendicare managed home) offered their nursing staff a free day of pampering!
Staff were invited to come down to the salon for a 15 minute “getaway” with a paraffin wax treatment, a back massage and a mini manicure provided by the Program Staff. We were able to accommodate almost 40 staff throughout the day to enjoy the treatment and received countless thanks and gratitude!
Thank you nurses for all you do!
Remarkable Moment at Extendicare GuildwoodExtendicare Guildwood Celebrated Nurses Week
Extendicare made the list of Top 150 employers in Canada for the 2016 Randstad Awards.The Randstad Award survey is based on the perceived attractiveness of companies in a specific market. The 150 largest employers per country are selected, each with at least 1,000 employees.
Remarkable Moment at Extendicare KirklandThe Managers at Extendicare Kirkland Lake played the ConnEXTion, the Extendicare gameboard during a Manager’s meeting
The Managers at Extendicare Kirkland Lake played the ConnEXTion, the Extendicare gameboard during a Manager’s meeting.
The Extendicare gameboard is a fun way for staff, residents, clients, families and community to learn more about Extendicare.
Dennis, the Support Service Manager, who has been with us for 30 years won the game & received a little prize! It was an opportunity to both learn and laugh.
ParaMed Nurse Received the 2016 CARE Centre Joan Lesmond IEN of the Year AwardIn November 2016, Viral Pandya, an RPN from India who works as a community nurse for ParaMed, received the CARE Centre Joan Lesmond IEN of the Year Award. The award is presented two outstanding internationally educated nurses, one RPN and one RN. The award is named to honour the late Dr. Joan Lesmond, a champion of diverse and inclusive nursing, and an early advisor to CARE Centre.
In November 2016, Viral Pandya, an RPN from India who works as a community nurse for ParaMed, received the CARE Centre Joan Lesmond IEN of the Year Award. The award is presented two outstanding internationally educated nurses, one RPN and one RN. The award is named to honour the late Dr. Joan Lesmond, a champion of diverse and inclusive nursing, and an early advisor to CARE Centre.
“Deciding to hire Viral two years ago was probably my best staffing decision,” said Samantha Thomson-Brown, RN, Nursing Supervisor at ParaMed (a division of Extendicare). “At the time, it was a bit of a risk since it can be a hard transition for new staff that have no community nursing experience. We were in need of a strong nurse with a broad skill base who would be able to get up and running quickly. Viral has lived up to the need and is now one of our best nurses!”
“I believe that I belong in this field because ever since I was a child I always wanted to be a positive influence in people’s lives,” said Viral Pandya. “The words I use, my actions and my attitude can help another human being to heal. Personally, having the opportunity to impact someone else is very powerful. Nursing is one of the few careers that not only helps others but also helps you. The work is tough but this is that path that I chose and I am proud of it. I am extremely thankful to CARE Center for helping me throughout my journey to become part of healthcare in Canada. I want to refer all IENs to CARE Centre!”About CARE Centre for Internationally Educated Nurses
Over 3,500 nurses from more than 140 countries have accessed services and supports at CARE Centre for Internationally Educated Nurses since 2001. CARE Centre is a not-for-profit professional organization funded by the Ontario Government and the Government of Canada. CARE Centre provides IENs with the one-on-one case management, language and communication skills, exam preparation, professional development, mentoring and networking to be successful in the nursing profession. CARE Centre recognizes the value of nurses with diverse education and experience and is committed to advocating for their full contribution to Ontario’s health care system. CARE Centre for IENs is a registered charity (Charitable Number 84420 5948 RR0001). To learn more about CARE Centre and its work, please visit www.care4nurses.org.
Remarkable Moment at Extendicare Moose JawResidents from Extendicare Moose Jaw enjoyed a ‘sweet’ visit from students from the nearby Westmount Elementary School.
Remarkable Moment at Extendicare Southwood LakesOn February 10th, Extendicare Southwood Lakes held their Annual Couples Luncheon with 20 couples attending.
Remarkable Moment at Extendicare Oakview Place: The Importance of Planning and CaringAt Extendicare Oakview Place, a resident’s family member shared her experience in the passing of her mother. She acknowledged the positive support she received at the home and emphasized the importance of planning and caring.
And so it goes…
There’s one word in any language that can cause an overwhelming flow of emotions – fear, anxiety, sadness, depression, sorrow, grief, sympathy, compassion, peace, closure.
That word is death and sometimes it seems forbidden to talk about it, as if it might not happen if we don’t.
Alas, especially when we enter mid-life, there is no hiding from it. Within the last two years, I have lost both parents and have left every emotion there is while also being executrix and having power-of-attorney in both instances, which can turn into a full-time job with paperwork and meetings.
But sunshine comes even in times of darkness and the inner beauty of people you are for is discovered.
For me, one of the greatest gifts my parents gave me was making their final arrangements beforehand. For our personal situation, they chose Wojcik’s Funeral Chapel & Crematorium and “when the time came” everything was taken care of in one phone call, and my parents were taken into their care in a caring and professional manner.
Obviously, our family’s choice is not for everyone but no matter your preference, taking care of your last wishes so your heartbroken family members do not have to endure the business of it is one of the most unselfish acts we can do for our loved ones.
Richard Wojcik quietly brought his business into our Silver Heights neighborhood and I’m thankful to all the staff for their soft-spoken, caring manner (and, of course, they are all good huggers).I have said before there are so many special people working difficult and heart-wrenching jobs, such as the folks at Extendicare Oakview Place and people at funeral homes who have chosen to help us in our times of need.
I can’t imagine going to a job every day where you deal with sadness and crying on a regular basis but I’m sure thankful there was someone there to give me a needed hug.
When a beautiful soul leaves us, a new life often joins us and I will beyond thankful and excited to welcome our future grandson in January.
Although losing my parents is one of the toughest things I’ve had to endure, I’m beyond thankful they took the time to make their final arrangements. My husband and I will be arranging in the near future to ensure our children an easier voyage, albeit I certainly hope that won’t be for many, many, many more moons to come!Virginia Sperl, a resident's family member and a community correspondent. This article is reprinted from Canstar Community News with permission.
Remarkable Moments at Extendicare Tri-TownExtendicare Tri-Town celebrated St. Patrick’s Day with two weeks of fun!
Extendicare Tri-Town celebrated St. Patrick’s Day with two weeks of fun! Every resident was assigned to an Irish Clan and each Clan would get points when they participated in an activity (more points with the potatoes toss and pot of gold toss).
At the end of the two weeks competition of games, we celebrated with residents dressing in green, Irish karaoke, green drinks and a visit from a leprechaun! The winner of this “Friendly Competition” was the Murphy Clan!
Elgin Abbey, An Extendicare Assist Home Receives CARF Three-Year AccreditationElgin Abbey Long-Term Care Community and Lodge (assisted living) has been awarded a three years accreditation standing with CARF (Commission on Accreditation of Rehabilitation Facilities) International.
Elgin Abbey Long-Term Care Community and Lodge (assisted living) has been awarded a three years accreditation standing with CARF (Commission on Accreditation of Rehabilitation Facilities) International.
The survey was conducted January 30th and 31st. Elgin Abbey takes pride in the fact that, at 27 long-term care beds, it is the smallest residence in the province. According to a media release, CARF surveyors noted that, Elgin Abbey has a large number of long-service employees, some 30-35 years. It is a welcoming place. The residents and family members expressed a high degree of satisfaction with the person-centred approach to care and responsiveness of the front-line staff. One resident noted that some staff members render such great care in such a kind and compassionate way they must have been born into their positions.
Other areas of expertise included creating non-institutional living spaces, commitment to working with the community, resident focused and quality program.The article was featured in the local paper "THE POST" March 22, 2017
Remarkable Moments at Parisien Manor, an Extendicare managed homeResidents enjoy many remarkable moments at the home such as a day care visit, a couples’ luncheon and a painting program.
Residents enjoy many remarkable moments at the home such as a day care visit, a couples’ luncheon and a painting program.
A day care came to visit the residents on Valentine’s Day and delivered a beautiful potted plant along with handcrafted valentines. Residents were just in awe of the young and vibrant life around them. A connection has since been made and regular bi-weekly visits from the children will be established moving forward. We couldn’t be more excited to begin this inter-generational opportunity with the Sunrise & Shine Child Daycare Centre.
On the same day, we celebrated a Valentine’s Couples Luncheon for 16 couples. The food was prepared by some of our residents within a cooking program, and those whose hands made it were eager to taste their cooking and spoil their loved one with a meal. We focused on ensuring a special luncheon and set the ambiance which eluded to the theme of amore. It was very romantic and allowed the couples to dine together at tables for two.
Another remarkable moment was our recent Painting Program. Artist Karen Spinney has once again allowed our residents to produce a beautiful painting, this time “a sun and water” scene. All three of our resident painting scenes will be combined and used to create a special gift for our volunteers at this years’ banquet; a bookmark!
Finding “My Sweet Spot”“The most memorable moment at conference was getting to meet Mr. Michael “Pinball” Clemons! What a fantastic and uplifting keynote speaker he was, giving us all a new charge to be able to come back to work ready to give of ourselves. He inspired me to find my “sweet spot”, that thing that makes you do what you do,” says Tom Wilson, the Resident Program Manager at Extendicare Tecumseh
Tom Wilson, the Resident Program Manager have been working in Extendicare Tecumseh for 13 years. He started out as an Activity Aide in 2003 and then had the opportunity to move up into the management role. He finds his job both extremely fun and rewarding. “There is nothing like having the opportunity to put a smile on someone’s face every single day,” says Tom.
Tom enjoys attending the conferences for there is always something new to learn. At the Joint Program and Dietary conference, he realized the importance of “self-care”. “The airplane oxygen mask example is still in my mind,” says Tom. In an airplane emergency, it is protocol to put on one’s mask first before helping anyone sitting with you. He will pass on the knowledge to his co-workers at the home.
At the conference, Tom caught the unsigned football and won 2 tickets to an Argo game. Mr. Michael “Pinball” Clemons, a Toronto Argonauts legend personalized his football! Tom shares “The most memorable moment at conference was getting to meet Mr. Michael “Pinball” Clemons! What a fantastic and uplifting keynote speaker he was, giving us all a new charge to be able to come back to work ready to give of ourselves. He inspired me to find my “sweet spot”, that thing that makes you do what you do. Getting the autographed football and the tickets to the game was just over the top and I am truly grateful. Thank you to all who was involved in this year’s conference, it was another job well done!”Tom Wilson, the Resident Program Manager at Extendicare Tecumseh
Circle of Support Group at Extendicare St. CatherinesA group of residents gather together to learn about “Brain Basics”, problem solving skills and ways to improve self-esteem while having fun.
When everyone comes out for the Circle of Support Group, there are about 12 people around a table with a large box of Tim’s coffee. Diane Thomson pulled some strings on the inside of this covert operation to get the people together and secure a space so that everyone could come together for the Circle of Support Group.
The first few meetings were brainstorming ideas of what the group would like to accomplish. It was decided that the group would learn about brain basics, problem solving skills, ways to improve self-esteem and of course play games and have fun!
During one of the brain basic classes, we learned about the frontal lobe and its role in planning and organizing. We planned and organized all the steps involved with making a pizza. With the help of ECU kitchen staff and Keith, who helps with just about everything, we made some gigantic, delicious pizzas.
We have also discussed self-esteem. Part of self-esteem is recognizing where you are going and where you have been. Everyone in the circle of support had to cope with huge obstacles such as physical challenges, cognitive challenges, death and loss. Coming through the other side of such adversity can wear a person down and helped them realized that they are stronger than they thought. Sharing kind words with each other, encouraging each other and helping each other out physically and emotionally is a wonderful benefit of the group.
We have discussed practical ways to work through personal problems such as getting lost out in the community, carrying a cell phone and a map or asking for help. We planned some S.M.A.R.T. goals like eating better and working out once a week at the YMCA. We brainstormed ways of dealing with stress such as getting together with a support group! We have also played Memory, Family Feud, Fact or Crap, Headbandz and Would You Rather.
It has been lots of fun, lots of laughs, a few tears and lots of coffee. But this is only the beginning! We’ll keep you posted as to what continues to develop in our Circle of Support Group at Extendicare St. Catherines.
Special thanks to Keith who helps with everything, porters people, sets up tables and white board, pours coffee and helps clean up. If there is time left over, he also fixes TVs, reprograms remotes and signs a few autographs.Jen Kiers
2017 Joint Dietary and Programs Annual Conference August 15-16:Dietary Managers and Program Managers from Extendicare owned and managed homes participated at a joint Dietary and Programs Annual Conference at in Mississauga, Ontario.
Dietary Managers and Program Managers from Extendicare owned and managed homes participated at a joint Dietary and Programs Annual Conference at in Mississauga, Ontario. The conference was attended by 142 participants from across Ontario and other parts of Canada. Conference topics ranged from “Use of Social media in homes”, “Introduction to Culture Competency in Caring for Indigenous Populations” by Stephanie Hashie, “Making the Most of Mealtimes” by Heather Keller and “Confessions of a Depressed Comic” by Kevin Breel were insightful and informative.
The conference also provided an opportunity to share knowledge through the “Collective Wisdom Exchange” where Extendicare and Extendicare Assist homes shared innovations and best practices. Topics ranged from “Helping Hands at Extendicare Timmins” which focused on reducing the impact of staff shortages, to “Bird Watching club” at Hope Street Terrace. Another insightful topic was the “Cyber Seniors Program” at Extendicare Scarborough where high school students taught the residents to learn about computers.
Overall the conference was a wonderful experience to learn, to be connected and to be inspired.
Perfect Attendance Award at Extendicare ScarboroughExtendicare Scarborough’s employees are recognized for their “Perfect Attendance” every year during the “years of service ceremony”.
Extendicare Scarborough’s employees are recognized for their “Perfect Attendance” every year during the “years of service ceremony”.
In 2015 and 2016, 10 employees were awarded for their perfect attendance. The number of employees that are recognized for "Perfect Attendance" have increased over the years.
Debbie Tudball, a full-time Dietary Aide has been the longest recipient of the “Perfect Attendance” achievements. In 2016 employees were also recognized for 1 sick day under the “Almost Perfect Attendance” awards category.
Congratulations and thank you for helping people live better.
Residents at Extendicare Scarborough Enjoying Summer Frozen DelightsOn a Summer day, an ice cream truck visited the residents at Extendicare Scarborough for “Ice Cream Social”.
Extendicare Scarborough gets a visit from the Petting ZooResidents and staff enjoyed petting some animals
One fine day, the Petting Zoo visited Extendicare Scarborough. The residents and staff enjoyed the opportunity to touch and cuddle with some of the animals. They enjoyed petting the soft fur of a bunny, the hard shell of a turtle, the soft skin of a cat and many more loveable animals. Seeing and petting these gentle creatures put a smile on many faces.
Extendicare Medex Wish ProgramA wish came true for two residents at Extendicare Medex
Two residents at Extendicare Medex were granted a wish. These two residents wished to go to see the Ottawa Senators play against the Boston Burins at the Canadian Tire Center. One resident was an Ottawa fan and the other was a Boston fan. The men enjoyed a cold drink and popcorn while cheering their teams on.
Harvest Crossing Shared Frozen Ice Cream DelightsHarvest Crossing toured with an ice cream truck at Hickory Hills and Baldwin Place and handed out 150 complimentary frozen delights.
Harvest Crossing toured with an ice cream truck at Hickory Hills and Baldwin Place and handed out 150 complimentary frozen delights. It was a wonderful experience to interact with the community on a beautiful summer day. The response was awesome! Everyone thought it was such a lovely treat. We served premium ice cream with 20 different selections.
Enjoying A Beautiful Summer Day on a Bike RideResidents at Extendicare Fairmont Park enjoy a beautiful summer day on a duet wheelchair bicycle tandem.
Residents at Extendicare Fairmont Park enjoy a beautiful summer day on a duet wheelchair bicycle tandem. While this is a program run by Alberta Health Services Therapeutic Recreation at Fairmont Park, the Recreation Department is happy to facilitate the referral process for this annual 8 week Duet tandem bicycle program. The smiles are worth it.
“Volunteering, Eh” for Canada’s SesquicentennialExtendicare Mississauga Annual Volunteer Recognition Event
Our Annual Volunteer Recognition Event was held on Saturday, April 29th, incorporating the national theme of “Volunteering, Eh” for Canada’s Sesquicentennial. This year we decided to change our format from a presentation-style to a more interactive approach. We were very proud to award once again, John Tavares, as the recipient of OLTCA’s Circle of Excellence. The main feature was Elaine Charal, Certified Graphologist who wowed everyone with her analysis of their handwriting, all positive of course. It was an absolute hit! We also had great interaction amongst our volunteers during the various activities, including a photo booth, animal folding contest, jewelry-making, origami, etc. Of course, the celebration was topped off with an enormous spread of delectable delights. Each volunteer in attendance received a colourful daisy, along with a goodie bag of sweets and a maple leaf ornament as a keepsake for Canada’s 150th Year! We had four lucky winners but the luckiest was, Mercedes Rojas, to her delight unveiled her grand prize taking home fold-up chair with Canada’s 150th Anniversary logo! A special thanks to Manuela De Silva (Housekeeping Staff) for showering us with her donation of delectable sweets and Jessica Sayago and Marion Manzo for professional photography at our photo booth!
Aboriginal Day at Extendicare Rouge ValleyCelebrating Canada’s original roots with special guests, Star and Daniel two local First Nations community members who talked about their culture and experiences.
On June 19th, Extendicare Rouge Valley hosted our second annual event honouring the First Nations of Canada. This event is an essential part of our celebrations of Canada, as it is important to recognize Canada’s original roots; after all, like it was noted on a billboard in Nova Scotia, it’s “Canada150” … it’s Mik Mak 13000 … and as one of our guests pointed out, it’s “Anishnaabe15000”!
After acknowledging the traditional territory on which our home sits, we welcomed two local First Nations community members, Star and Daniel, who spoke about various aspects of their culture, such as: the “Talking Stick”, their (beautiful!) pow wow regalia, dream catchers, drumming, the Three Sisters, strawberries, smudging, Turtle Island, sweat lodge, living in relationship with the land, and the symbolism of the Medicine Wheel. They also spoke about their experiences with the Residential School system, challenges with families so deeply affected by the cultural destruction that happened over so many centuries, and alienation from – and later discovery of – their rich heritage. They shared some of their music, danced, and Star even treated us to traditional songs and drumming with one of our music therapy “buffalo drums”.
To prepare for this gathering, we decorated the room with a giant Medicine Wheel, teachings from “The Sacred Tree”, a map of Aboriginal languages across Canada, texts by famous Indigenous individuals, and our home’s own relevant materials such as our drums and our talking stick, which is part of our Java Music Club program and had been blessed by a Native Elder on the West Coast.
Star and Daniel brought some of their handicrafts which residents, staff, and visitors could purchase. At the end, they donated a giant dream catcher, which they requested to be placed in one of our nursing stations … and they generously gave away dream catchers to some of the residents and visitors! We appreciated so much this opportunity to discover the rich, living heritage of the First Nations of North America. We are grateful to have opened a bridge of dialogue between our home and our Indigenous neighbours … we look forward to deepening this relationship over the years.Lorinda Crawford, Program Supervisor, Extendicare Rouge Valley
Cystic Fibrosis Canada National Leadership AwardsThe Hall of Fame Award honours some of the organization’s most precious volunteers/supporters who have contributed in the fight against cystic fibrosis on a local, regional, and national basis for a minimum of 15 years. This prestigious award is presented to a nominee who has exhibited exemplary dedication to the mission of the organization. The Hall of Fame Award recognizes an individual, couple, family or business who has had a tremendous and long-lasting impact. The recipient of the award must have received previous national recognition.
Suzanne Speckert named as the 2016 inductee into Cystic Fibrosis Canada’s Hall of Fame in recognition of her life of dedication to the fight against Cystic Fibrosis
In May 1961 Suzanne and Hans Speckert’s infant son Wally was diagnosed at Sick Children’s Hospital in Toronto with cystic fibrosis (“CF”). At the time, there was not much known about this mysterious condition. The doctor told them that the life expectancy of their baby was only 4 years of age – perhaps even too young to learn to spell his own name. They vowed to do whatever they could to beat those odds. Suzanne joined the new Toronto Chapter of the Canadian Cystic Fibrosis Foundation (now known as Cystic Fibrosis Canada) that same month.
“When Dr. Crozier told us that our precious son would not survive long enough to go to school, we vowed that “over our dead bodies” would this disease take our baby from us. I joined the Toronto CF Chapter because we knew we needed to raise money for research in order to find out what was killing these children, and how to stop it! I have been so happy to see so much progress in Canada in survival and care of people with CF. It was like a dream to see Wally finally breathing normally after his double lung transplant last December! But lung transplants are not a cure. They just take on a new set of critical constraints in order to buy a few more years. We are getting close to a cure or control though. I would love to see it in my lifetime for all of the other people with CF!” said Suzanne as she pointed out that May was Cystic Fibrosis month in Canada, and a fitting time to make a donation towards CF research!
Since that day, and for the next 50 years until health challenges of her own and the loss of her license finally slowed her down, Suzanne worked tirelessly and continuously raising funds for cystic fibrosis research as well as awareness about this condition – the largest genetic killer of children and young adults in Canada. It is likely that no one anywhere on the planet has a longer continuous tenure as an active CF volunteer!
As Wally grew up in their Campbellcroft home, Suzanne spent at least two hours each day overseeing the antibiotic inhalations and undertaking the postural drainage therapy required to keep their son’s lungs clear of the thick sticky mucus which acts as an ideal sight for bacterial infections and slowly plugs the small airways of the lungs, and eventually reduces lung function, often leading to death. However, with the amazing care, dedication and example of perseverance that she set for Wally, he did learn to spell his name, graduate from university, and worked at the Bank of Canada for 25 years before he finally required a double lung transplant which he successfully underwent in December 2016.
“It’s hard to live with cystic fibrosis, especially when the understanding of cystic fibrosis care was in its early stages. I owe my life and the fact that I beat the odds to the example of tenacity set by my Mom! She became a legend in the CF community and will never be content until all people with CF can benefit from a cure or control for this disease” noted her son Wally as he glowed with pride at his Mother’s award presentation.
But Suzanne not only dedicated herself, using her nursing training and a mother’s determination to the care of her son, but she threw herself into the work of the CF Chapter to find a cure or control for all those with CF. She held positions from fundraiser, to Chapter President of the Peterborough Chapter, to terms on the National Board of Directors. But even more she became known throughout the Port Hope area as a tenacious fundraiser! Over the decades she ran bingos, garage sales, sold CF Christmas cards, tireless raffle and tickets sales, sold nylons, tulip bulbs, Fright Lites and even sold her hair once! She also wrote and mailed out letters asking for donations. To raise public awareness about the condition, she organized fall fairs and other booths, appeared on local TV and radio interviews as well as speeches and talks to schools, Kinsmen and Shinerama students. All this made "cystic fibrosis" a household name in the Port Hope and Peterborough area.
One of her major yet quiet accomplishments was the one-on-one support and advice she has offered new CF families from the 1960s up to the current decade. This has had a lasting and profound influence. These families note how much her support and conversations meant to them as they were trying to understand and to come to terms with their new diagnosis, or when they had a small child and looked at the success of Suzanne's son in dealing with the condition, hearing from her and her story gave them hope as well as valuable practical advice.
Given her lifelong passion and dedication, it was very fitting that Cystic Fibrosis Canada named Suzanne as the 2016 inductee into the CF Hall of Fame at their recent Annual General Meeting. Cystic Fibrosis Canada’s Chief Executive Director, Ontario, Jeff Beach, travelled to Hope Street Terrace where Suzanne currently resides, to make the presentation to her in person, along with her son Wally.
“Suzanne Speckert is the original CF Mom Warrior! It is my pleasure on behalf of Cystic Fibrosis Canada to honour her accomplishments and dedication to the CF cause for a half a century, and her impact and example to other volunteers all across Canada,” lauded Cystic Fibrosis Canada’s Chief Executive Director, Ontario, Jeff Beach.
Let's Go Blue Jays!Our Tendercare residents got the opportunity to attend a Blue Jays game at the Rogers Centre
On May 16th, our Tendercare residents got the opportunity to attend a Blue Jays game at the Rogers Centre. Although 3 of the 4 residents were Blue Jay fans, the one lady had never seen a game in her life. She had only been on one outing since being admitted to Tendercare in late 2013 as she wasn’t interested in going anywhere, but at the game, by the 4th inning, she was cheering, keeping track of the score and cursing the foul balls!
One of the other 4 residents was also a gentleman who very rarely gets out, but loved the Blue Jays. He sported his cap and clutched his little Blue Jays flag as he sat with such intrigue on his face, soaking in every moment of the game.
We were lucky enough to catch a foul ball and even snap a photo with the mascot of the Jays - Ace! Our tummies filled with ballpark hotdogs, potato chips and chocolate chip cookies, it was definitely an evening to remember!
Barn Yard Zoo Spring Visit at the Wellington HouseWellington House is an Extendicare managed home
On April 18th the barn yard zoo came to visit our home. They travelled all the way from Winchester Springs and boy was the trip worth it. They brought us a variety of animals for our residents and staff to enjoy!
There were baby goats, bunnies, rabbits and even some chickens (that had fur instead of feathers).
The room and hall ways around were FILLED with smiles, there was lots of reminiscing taking place. We had many residents who did not want them to leave they thought they should move in here with us!
It was a WONDERFUL afternoon and we plan to have them back again at the end of summer.
The Ultimate Bucket List by Doug, a Resident of Luxstone Manor, an Extendicare Assist HomeWho are your Vibrant Seniors? Recognizing Doug, a Luxstone Manor resident for completing a tandem skydive on his 94th birthday.
Over 70 years ago, Luxstone Manor resident Doug was serving in the Second World War and ready to jump out of a plane in a Para-trooper mission. Unfortunately, Doug and his comrades never made that jump and the itch to finally carry it out was weighing heavily on the long-time veteran. On his 94th birthday, in front of family and friends, Doug completed a tandem skydive at Alberta Skydivers to fulfill not only an item on his bucket list, but to pay tribute to his brothers from the war.
Doug was all smiles after reaching solid ground and says it’s an experience he won’t forget. “I’ve done a few exciting things in my lifetime, but that [skydiving] about takes the cake…I just felt comfortable with it..it’s really indescribable, it really is.”KINDLY PUBLISHED WITH THE PERMISSION OF DISCOVER AIRDRIE
The Murals at Extendicare TimminsThe murals beautify the space and bring a sense of peace to the residents.
Residents living with Dementia in care facilities often exhibit a behavior described as “exit seeking” — the strong desire to leave the building and wander. Since wandering poses a serious health risk making exits less obvious reduces s visual cues for exiting.
To help ease the anxiety, an artist was hired to paint the doors on the six units here at Extendicare Timmins with calming images that make residents feel more at home. The murals that cover the exit doors beautify the space and bring a sense of peace to the residents.
Residents were delighted to see the murals. One resident said, “They are beautiful, some murals remind me of my cottage and it’s lovely to see that scenery.” Another said, “They’re pretty to look at, they make the units look beautiful.” One commented “The artist, did an amazing job, the waterfall one is my favorite.”
Family members provided positive feedback as well. One said, “I walked around with my father to view all the murals, he really enjoys them.” Another said, “It livens the place up well.” One family member said, “I enjoy strolling with my spouse to view the murals.”
Earth Day at West Park Crossing, an Esprit Lifestyle CommunityEsprit Lifestyle Community is a division of Extendicare
We celebrated Earth day at West Park Crossing, an Esprit Lifestyle Community. Residents and staff enjoyed transplanting some tomato seedlings from a local nursery. We will nurture them indoors until they are strong enough and until it is warm enough to be transplanted into planters around the community.
Celebrating Nurses Week at Extendicare Port HopeWe are thrilled to work with such an amazing group of nurses.
We are thrilled to work with such an amazing group of nurses. It is an honor to be a nurse and to have an impact daily in the lives of those we help. It is also such a privilege to be able to know and care for the extraordinary people that live within our facility. We took the opportunity to celebrate nurses the entire week in a variety of ways.
Monday, staff were greeted in true Canadian fashion with donuts, muffins and coffee. On Tuesday and Thursday, staff were pampered with manicures, pedicures and massage treatments. On Wednesday, there was a staff BBQ and on Friday we ended the week with ice cream and a game of soccer baseball. We also wanted to share the impact nurses have on our residents and each day. During meal times, we read comments from our residents about what the nurses mean to them. Lastly, we also took photos and put together a slideshow to celebrate the incredible team we work with.
We hope you enjoy some of the photos from our week and our video. We are so thankful for our team and the opportunity we have to make a positive impact every day!
Gaining Insights into the First NationsSouthbridge Care Homes and the Anishiinabe Nation participate in a Cultural Understanding Day at Birchwood Terrace (an Extendicare Assist home) in Kenora
(Cambridge, ON – May 5, 2017) On Thursday April 20, 2017 Southbridge Care Homes hosted a Cultural Understanding Day with the Kenora Chiefs Advisory Elder’s Council at Birchwood Terrace in Kenora, Ontario. The goal of this day was to educate and allow the staff and senior management of Southbridge Care Homes to get a better understanding of the beliefs, practices and rituals of the Anishiinabe Nation so that the home can better meet the needs of Anishinaabe residents and their families. The Southbridge Care Homes team was led by Keith McIntosh, President and CEO of Southbridge Care Homes along with Richard Franzke, Director of Operations and Wendy Sarfi, Executive Director and Donna Duffield, Director of Care of Birchwood Terrace.
The day began by bringing everyone together to a common ground by summoning the Spirits through prayers and drumming. From that point, the Elders provided insights into their spiritual beliefs and their relationship with the land and those who share the land. Stories were told of the everyday lives of the Anishinaabe people and the challenges they faced as the newcomers entered their land. Also discussed was the Reconciliation path forward which is being forged today to ensure the Anishiinabe will be able to continue its role on this earth as deemed by the Creator. This training day was regarded by the Kenora Chiefs Advisory as being an important step forward in the reconciliation process.
The Cultural Understanding Day was well attended with over 35 people in attendance from the home, the Kenora Chiefs Advisory Elder’s Council and Southbridge Care Homes management. The staff and management of the home hope to continue this important undertaking with the Kenora Chiefs Advisory, the Elder’s Council and local cultural organizations to further discuss and integrate the ideas brought forward in these sessions to enhance the Birchwood Terrace experience for the residents of the First Nations and to enrich the lives of the residents from the Kenora community.
Chi-miigwech to the Kenora Chiefs Advisory, Andy White, Howard Copenance, Allan White, George Land, Lynn Skead, Agnes Paul, Alice Kelly, Susan Fobister, Daphne Armstrong, and Shiela Cameron from the Kenora Chiefs Advisory for coordinating and educating us on this day and Wendy Sarfi, Donna Duffield and the staff at Birchwood Terrace for hosting and engaging in this event.Southbridge Facts & Figures at a Glance:
About Southbridge Care Homes - Southbridge Care Homes is a Canadian owned enterprise providing acquisition, management and redevelopment services to the long-term care and retirement home sectors. Our mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner. For more information, please visit www.southbridgecare.com.
- Combination of 34 long-term care & retirement communities
- Operations across 22 Ontario communities
- Capacity to care for over 2,700 residents
- Now employs over 3,000 employees
Dementia Education Night in AthabascaDementia affects all of us. Discussing dementia can be difficult, and the fact that dementia knowledge is not entirely common builds on that fear. Knowledge is power, and by educating ourselves and those around us, we can speak candidly about dementia, reducing the fear of the unknown. That’s exactly what Extendicare Athabasca had in mind when we began planning a Dementia Education Night.
Dementia affects all of us. According to the Alzheimer’s Association of Canada, there were over 500,000 Canadians living with dementia in January of 2017 – this translates to over a million people in Canada who are affected. The burden of a diagnosis of dementia can be daunting and far reaching, and people involved experience a lot of fear when in comes to their changing future. Discussing dementia can be difficult, and the fact that dementia knowledge is not entirely common builds on that fear. Knowledge is power, and by educating ourselves and those around us, we can speak candidly about dementia, reducing the fear of the unknown. That’s exactly what Extendicare Athabasca had in mind when we began planning a Dementia Education Night. With the generous contributions of The Rotary Club of Athabasca and The Athabasca Seniors’ Centre, we were able to make that even happen on March 16th. The Seniors’ Centre was a full house, with 90 people from Athabasca and surrounding areas attending. The education began with an explanation and presentation about dementia, followed by a video. Topics covered included types of dementia, behaviors, interaction techniques, and progressions of dementia. These topics are extremely important to dementia education, because there is always something new to learn. There were questions and comments from those that attended, providing interesting and beneficial matters to discuss. By participating in this education, it is our hope that people feel more equipped moving forward, whether they live with dementia themselves, have a loved one with dementia, or just want the education. The success of the night shows that we have an absolute need in the community for dementia education. That, and the requests for more education, demonstrates the amount of people who are affected by dementia, and it is our hope that we can continue to host education nights for our community in the future. Remember, if you or a loved one is living with dementia, you are not alone.
Thanks to everyone who was involved in the Dementia Education Night!Shelby Carlisle, LPN RAI Staff Development Coordinator - Extendicare Athabasca
Cuddle Buddies Program at Parisien Manor, an Extendicare Assist HomeThe program enables residents with dementia to interact with robotic cats and empathy dolls.
Parisien Manor invested in the purchase of robotic cats and empathy cats. They now provide a program called "Cuddle Buddies" where residents with dementia can interact with the cats and dolls. The program has virtually been self-lead by the residents, as the facilitator simply has to lay out the times and the residents engage immediately by speaking to the cats/dolls, brushing their hair, putting booties on and more. This has lead to meaningful reminiscing of child rearing years, as well as discussion of being pet owners. The positive effect the cats and dolls have had on our residents goes without saying.
Extendicare Kawartha Lakes Oldest VolunteerExtendicare Kawartha Lakes Oldest Volunteer entertained residents, residents’ families and staff at their monthly Birthday Party.
Recently, Extendicare Kawartha Lakes Oldest Volunteer entertained residents, residents’ families and staff at their monthly Birthday Party. Bob at the age of 103, continues to play the piano with a group called “Tunes of the Past”. Bob has been volunteer at Extendicare as well as other long-term care homes in Lindsay for several years. He has brought so much joy to seniors in our community and states he will keep on doing it for as long as he can.
Extendicare Assist sponsors the West Park Healthcare Centre Foundation Tournament of the StarsThank you Extendicare Assist for your generous sponsorship of West Park’s Tournament of Stars.
Volunteer Fair at St. Clair CollegeExtendicare Southwood Lakes and Extendicare Tecumseh teamed up to attend the Volunteer Fair
Extendicare Southwood Lakes and Extendicare Tecumseh teamed up to attend the Volunteer Fair at St. Clair College this month. Sarah and Lola, our Social Service Worker Gerontology co-op students attended the event. They shared their experiences in long term care with their peers. What a great way to promote the unique volunteer opportunities our homes have to offer!
The Importance of "Let's Talk"Extendicare Scarborough staff and residents watched the play “I’m still Here”, a research-based drama on living with dementia.
Extendicare Scarborough staff and residents watched the play “I’m still Here”, a research-based drama on living with dementia. The play illuminates the realities of living with dementia and Alzheimer’s disease. Its goal is to help foster meaningful interaction and reduce unnecessary suffering among patients, caregivers and their families.
It makes you realize the importance of "Let's Talk" to overcome the daily challenges. The patients, caregivers and families experience different challenges and frustrations. Simple tasks may take the patients longer to do or to remember. Patients get frustrated. Caregivers and families who want to help gets frustrated as well. It is essential for everyone to listen and to talk to each other while experiencing these challenges.
“Happy Ethics Week” at Extendicare Kawartha LakesStaff participated in an Ethics Educational Program all week.
Staff participated in an Ethics Educational Program all week. It was a insightful review of the basics and what to do when faced with an ethical dilemma. To add, they could complete the word search provided in the Exchange on Tuesday or complete a Word Scramble on “Work ethic” with an Extendicare theme. Completed activities were handed in for a treat of pop and chips of their choice. We had a great response and it was a lot of fun. First year students from Fleming College and our very own Judy Molica, their instructor, participated in enjoyable exercise and are featured in the photo provided.
Extendicare Kirkland Lake Celebrate Winter Carnival 2017
In conjunction with the 18 day Kirkland Lake Winter Carnival , residents at Extendicare Kirkland Lake , celebrated winter carnival on Family Day , Feb 20th, 2017.
The activities included “Do you want to build a Snowman”, Indoor Snowball Toss, Ice Fishing , and the proverbial favourite chocolate snowball eating (Donuts). The afternoon was enhanced when the Kirkland Lake Carnival Queen and her court made an appearance for the residents and posed for pictures . To complete the carnival experience , the activities department baked up “Beavertails” for the residents to enjoy . All in all , a fantastic winter carnival experience was enjoyed by all residents participating .
Casino Night at the Wellington HouseWellington House is an Extendicare Assist home
Tuesday January 17th the Activity Team hosted a casino night. It was very well attended and enjoyed by all!
We played 4 different games, each round participants earned poker chips. At the end of the night the resident with the most poker chips won the grand prize. Our games were the slot machine (on the IPads), craps, roulette (red or black) and elimination bingo. We have decided to make this a monthly event and look forward adding a variety of games.
Jersey Day at Extendicare FalconbridgeThe Work Life Pulse Committee at Extendicare Falconbridge is kicking off the New Year right
The Work Life Pulse Committee at Extendicare Falconbridge is kicking off the New Year right. This month we had a “Jersey Day” and the turn-out was great! Every month the committee will encourage staff to take part in “Spirit Days”. This Spirit Day was in connection with the Activity department hosting its first Hockey Night for the Residents on their brand new big screen TV.
Celebrating Activity Professional Week at Van DaeleAnother Remarkable Moment at Extendicare Van Daele
Country Village has Achieved 100 percent Bed Rail EliminationThank you for helping people live better!
Country Village in Woodslee (managed by Extendicare Assist) implemented the bed elimination initiative in the fall of 2016. Country Village has achieved 100 percent bed rail elimination.
This was led by Jennifer Brissette DOC and Crystal Vaillancourt ADOC, with active involvement of both Nursing and Maintenance departments. They attribute their success to the education and communication with families, residents and staff.
Riverbend Crossing by Esprit Lifestyle Communities, a division of ExtendicareLocated in Regina, Riverbend Crossing is the province’s first and only designated memory care community. It’s what they do, and they do it extremely well.
When you’re dealing with a family member who has dementia, you soon learn the value of professional expertise. Located in Regina, Riverbend Crossing is the province’s first and only designated memory care community. It’s what they do, and they do it extremely well. Everything from the beautiful building amenities and the thoughtfully designed suites to staff, programs, and services is focused on establishing an inviting, resident-centered atmosphere that men and women of all ages with dementia are happy to call home.
“So many people think that when you move into a home that offers care services, you’re sacrificing something,” shares Tracy Naka, General Manager at Riverbend Crossing. “That’s just not true at Riverbend Crossing. Here, we create an environment where residents still have purpose; they make decisions and do things they love.”
To bring residents’ memories to life, the staff plans and oversees a rich assortment of programs, games, and community outings. The menu of recreational options and opportunities is always changing in response to residents’ wants and needs, covering everything from on-site art therapy and shuffleboard to Polkarama, gardening, and unique nostalgia kits containing historical mementos from decades past.
The team also maintains that an appealing and balanced diet is essential for residents’ health and general wellbeing. Who doesn’t enjoy a delicious meal? It’s a highlight three times daily at Riverbend Crossing. Bev Dusel is the building’s full-time, ac-credited chef; each day she prepares home-cooked, nourishing meals using fresh, local ingredients—some of which are grown in Riverbend’s on-site garden and tended to by residents them-selves.
General Manager Tracy appreciates the trying and emotional nature of dementia, both for the individual diagnosed, and for his or her care partners. Much of her professional career has been devoted to assisting Saskatchewan’s senior citizens lead happy, healthy, and vibrant lives. Tracy also lost her father to dementia a few years ago; after witnessing firsthand Saskatchewan’s shortage of memory care programs and services, she was determined to bridge the gap and prevent other families from having to go through a similar, negative experience.
“You deal with a lot as a caregiver: guilt, grief, burnout, and so on,” says Tracy. “There’s this feeling of wanting to fix things, to make everything better, but knowing that you can’t. At Riverbend Crossing, we practice an open door policy; family members are considered partners in the care of our loved ones. I think what makes us different is our strong activity program; everything is dementia-centered and, like our philosophy of care, resident-centered, too.”
This commitment to resident-centered memory care is an important point of differentiation from other care homes, who typically offer a limited selection of services specially tailored for individuals with dementia. Each and every Riverbend Crossing resident receives a personalized care plan, which takes into consideration key factors such as likes, dislikes, personal history, and physical limitations. Caregivers also have access to a support group that runs from September to June each year. Ultimately, the goal is uphold the facility’s three core values: wellness, support, and connectedness.
“We are all about fostering meaningful connections here at River-bend. Our residents engage with the community, with each other, and with family.”
With the incidence rate of Alzheimer’s disease and other forms of de-mentia on the rise across Canada, the case for support of residences like Riverbend Crossing is clear. Currently, an estimated 18,000 indi-viduals in Saskatchewan live with dementia, but as the Baby Boomer generation enters the 65+ age bracket, this number is expected to swell.
To generate awareness about statistics like these and educate about the realities of living with or caring for someone with dementia, the team at Riverbend works closely with its partner organization, the Alzheimer Society of Saskatchewan (http://www.alzheimer.ca/saskatchewan/). Fundraisers like the ever-popular Riverbend Art Gala Auction and regular pie and coffee days showcase residents’ talents and interests, connect them to the greater community, and build financial support for the Alzheimer Society of Saskatchewan to deliver on its mission and vision.
“Given that we are an all-dementia building, it is important we collaborate with the Alzheimer Society,” Tracy states. “We run these different fundraisers throughout the year, the proceeds for which are contributed to Riverbend Crossing’s Walk for Memories fund.”
Riverbend Crossing is located in Regina at 2235 Heseltine Road. To schedule a free tour of the facility or for more information about its long-term and short-stay programs, fundraisers, or to find out how you can get involved, contact Tracy and her team at (306) 347-7773 or visit Riverbend Crossing’s website at. www.riverbendcrossing.ca.
Resident at Extendicare London Gives BackA 99 years old resident at Extendicare London gives back by creating beautiful paintings.
One day, Dick was sitting visiting with his family near Reception and a lady approached him and thanked him for painting a picture of her dog. I asked “You paint?” and his daughter answered for him and said “Yes!”. She asked me if I have a pet that he could paint as it keeps him occupied. I brought in a picture of my English Springer Spaniel, Molly, and two weeks later Dick presented me with a beautiful painting of her. For a man that’s nearly 99 years young, I think he has a great talent.
Dick originates from Newcastle Upon Tyne in England, the same place as me so when he sits with his family in the lounge area, it’s like listening to a long lost relative. We always chat about the English T.V. show, “Coronation Street” and Dick tells me things that are happening before I even watch as I always PVR the show.Gloria McKenzie, Receptionist at Extendicare London
Thanks to Extendicare Van DaeleThanks for all that you do, from the registered nurses (RNs) to the health care assistants (HCAs), to the ones who clean the place and provide other services. You are a well-oiled mechanism and my mind is at rest with my precious cargo of Mom on board with you
Dear Ms. MacJanet and Staff on 2nd Floor;
I recently visited my mother, Lucy there for a total of ten days and wanted to write a note of appreciation to the staff. Having lived in the Sault for many years prior to moving to the west coast, I had always heard good things about the Van Daele, but really got to see it for myself as I hung out there with Mom and some of the staff. I would give it a five star rating if there was a scale to apply to it.
My mother is extremely happy, loves the staff , enjoys the food and kids around with the registered nurses (RNs) and health care assistants (HCAs) as they busily perform their duties. Mom was always so serious when I was young so it does my heart good to see her sense of humour flourishing. I think the home supplies the seniors with a very homey atmosphere, good food, kindness of heart and a very safe environment.
About 100 years ago, I cooked at the Davey home and we prided ourselves on the quality of food we served to the residents. I have to say that my one meal there with mom really impressed me as I knew the utmost care had gone into the preparation of the turkey dinner served that night. It tasted absolutely delicious.
The staff were patient and kind with me when my mother would re-introduce us for the 12th time, and the little touches like asking me if I wanted any juice or water or cookies when I was a visitor meant a lot to me in the sense that care in the little things are considered.
I would like to highly comment 2nd floor staff and all that they do as leaving the care of a loved one to an institution can be a very scary venture. Thanks for all that you do, from the registered nurses (RNs) to the health care assistants (HCAs), to the ones who clean the place and provide other services. You are a well-oiled mechanism and my mind is at rest with my precious cargo of Mom on board with you.Sincerely, Anita
Making Christmas Special at Extendicare TecumsehStaff, residents, and families all pitch in to make it a great Christmas.
Staff, residents, and families all pitch in to make it a great Christmas. For the third year in a row, Extendicare Tecumseh adopted a family or two from the Hiatus House which is a social service agency offering confidential intervention for families experiencing domestic violence.
Linda and her husband Tim have taken upon themselves to raise funds to be able to provide each and every one of the residents of Tecumseh a gift of lotion for Christmas. They also partner up with St. Peter’s School which is next door to us to be able to also provide a homemade Christmas card to go with the lotion.
Just for fun, residents and staff wore their ugly Christmas sweaters for one day close to Christmas. Everyone had a good laugh at those who had sweaters to wear!
Our residents and home are extremely grateful to all the efforts in spoiling the residents for the holiday, which they so deserve!
Extendicare Port Hope protects residents and staff by lowering their flu riskExtendicare Port Hope has immunized 95% of residents and 96% of staff.
Extendicare Port hope is proud to announce that they have immunized 95% of Residents and 96% of staff. They kicked off their vaccination campaign with a #flufun and #flufighter theme. They tried to make getting the flu shot fun and had props to help cheer residents and staff as they were immunized. They knew that their residents are resilient individuals that have been through a lot.
Thank you Extendicare Port Hope for helping people live better.
Extendicare Viking Collaborates with the CommunityExtendicare Viking collaborates with other community managers to participate in a one day P.I.E.C.E.S. Leadership Training Day
Extendicare Viking collaborates with other community managers to participate in a one day P.I.E.C.E.S. Leadership Training Day. The day allowed for community managers to examine the possibilities of working together to be able to provide better support for our senior population in Viking and neighboring communities as well as within their own organization. We had participation from Home Care, Assisted Living, Acute Care, Mental Health and Addictions and Continuing Care.
Adopt a Resident at Extendicare VikingThank you for joining the program!
Having the peace of mind at Hope Street Terrace, an Extendicare Assist homeI just felt it necessary to contact all of you today after hearing the news about the murders in the long-term Care facility in London, I just wanted to again let all of you know how much I and all of my family appreciate the care that all of you give to our mother.
Good Morning April,
I just felt it necessary to contact all of you today after hearing the news about the murders in the long-term care facility in London, I just wanted to again let all of you know how much I and all of my family appreciate the care that all of you give to our mother.
I know that your days are filled with stress and a lot of hard work. Some of it is not always pretty. You always amaze me that everyone is smiling and upbeat and always ready to help in anyway. The facility is clean and so well kept. I can feel secure that even though I live some distance away, I know that she is in good hands.
I can never tell you how much this means to me. I can actually sleep at night. She is happy and contented in her surroundings and that means everything to me. I feared that I would never be this lucky and that she would be sad and unhappy being away from family, but she seems to thrive on her form of entertaining other residents and the staff as well. Some people wouldn’t understand her sense of humor. All of you take her humor in stride and she feels welcome and comfortable.
The staff from nurses, to personal support workers who also bathe and switch to help in the dining room if needed, to kitchen staff, to laundry facilities, to entertainment and all of the workers like yourself April who work behind the scenes to make sure that everything runs smooth certainly deserve a round of applause.
(Hope I didn’t forget anyone).
Thank you for always giving her your absolute best!!! It doesn’t go unnoticed.Sincerely, Judy
Compliments to ParaMed NurseMonica is the best and she knows what she is doing.
As you know, we work very closely with each service provider in an effort to ensure that our patients receive the highest level of care possible. While following up on issues or concerns that patients may have with a service provider is vital, we also believe that it is important to share compliments received from patients with our service providers.
We have recently received a compliment from patient that we would like to share with you:
BRN 610440180: Letter from patient to Minister Eric Hoskins informing him about the excellent care she received at the Scarborough North Nursing Clinic and the ParaMed nurse who works there Michael.
BRN 610513711: Patient and his wife state that nurse Monica “is the best and she knows what she is doing. Nurse is always on time and we could not do without her.”
Please share the positive feedback with the staff member(s) involved. The commitment to service excellence demonstrated by these individuals was very much appreciated by CECCAC. They have demonstrated attributes to serve as role models.Yours truly, Andra Duff-Woskosky Senior Manager, CECCAC (Contract Services Central East Community Care Access Centre)
Adult Day Program at Extendicare Oakview PlaceExtendicare Oakview Place has recently been published in the Winnipeg’s health and wellness magazine called Wave.
Extendicare Oakview Place has recently been published in the Winnipeg’s health and wellness magazine called Wave. The article highlighted the Adult Day Program offered by Oakview Place which provides those who live in the community an opportunity to meet other individuals with similar interests, provide support to families and most importantly, enhances the lives of those in attendance by alleviating the boredom and loneliness some may feel everyday. It is not uncommon to hear a lot of laughter coming form the group and cheering each other as they compete against each other.
Extendicare Hillcrest Opens “The Spa”Resident HG said it was his first tub bath in many years as he prefers showers.
Resident HG said it was his first tub bath in many years as he prefers showers. He said HCA filled the tub, settled him into the water, then dimmed the lights, turned on the battery operated candles on and the music. HG was teary eyed as he described his first Spa experience ever. He can’t wait for Monday to do it again and he stated that he didn’t have any back pain after his bath.
Halloween at Extendicare Maple ViewFor Halloween Extendicare Maple View had a costume fashion show for residents, staff and family.
Remembrance Day at Bayfield Manor, an Extendicare Assist homeBayfield Manor, an Extendicare Assist home held Remembrance Day a day earlier so the Kemptville Legion Branch 212 could participate.
Bayfield Manor held Remembrance Day a day earlier so the Kemptville Legion Branch 212 could participate. The Legion provided the Colour Party and Piper as well some of their members merely came to watch which added to the service. The members stood proudly with their medals shining brightly on their uniforms. A local North Grenville DHS student and granddaughter to one of our Residents sang a beautiful rendition of O’Canada and God Save the Queen . Two Retirement residents read poems as well as a family member from the LTC side. Our own Lilah Gilmer President of the Resident Council along with two daughters of one of our staff members who recently joined the Navy Cadets, laid the wreath on behalf of all residents. Staff member Joanne Schonauer laid the wreath on behalf of all staff. Rev. Potter provided the prayer and blessing. Jane Johnson the DOC spoke of the importance of Remembrance Day and the impact it has had on her personally. Everything came together because of the caring people we have who surround us and who understand the importance of not only remembering but providing the opportunity for our residents to attend a service of their own. It is said that it takes a village to raise children. It can also be said that it takes a village to help provide a better quality of life for our aging population.
Christmas Bazaar at Extendicare Michener HillThe Bazaar was a huge hit with our residents
Resident Council President Rick Nowek and recreation staff enjoyed the excitement and business of our annual Christmas Bazaar. The Bazaar was a huge hit with our residents and involves a number of local private vendors who sell various crafts, jewelry, clothing, including homemade applesauce made by our staff and residents, and other knickknacks! At this year’s Christmas Bazaar all proceeds earned by the Rotary Club at the Bazaar were donated to our Resident Council.
Staff Awards at Extendicare Michener HillExtendicare Michener Hill awards are intended to give our award recipients recognition for their exemplary acts of compassion, professionalism and commitment to our residents.
Special guests attended our formal staff awards ceremonies Richard Nowek, President of our Resident Council, and Diane Lehr Chairperson of our Family Advisory Council, and MLA Kim Schreiner, Red Deer North, and Lenora Prather, AHS representative for Central Zone (Seniors Health). Our theme for the ceremony was “Recognizing Star Performers”. Our awards are intended to give our award recipients recognition for their exemplary acts of compassion, professionalism and commitment to our residents. These acts of kindness and compassion show how much they care, and we are proud to be able to give special recognition for their valuable contributions. This was an opportunity to extend ourcongrats to 121 of our staff receiving their five year service pin and to 6 individuals and teams who received formal awards. We sincerely acknowledge that it’s through our staff’s commitment and contributions that our residents are ensured a high quality of care, quality of life and a safe place to live.
Halloween Parade at Extendicare Eaux ClairesResidents had a great time at our annual Halloween Parade put on by the staff and our residents at Extendicare Eaux Claires
Residents had a great time at our annual Halloween Parade put on by the staff and our residents at Extendicare Eaux Claires. One of the highlights from the event was the appearance of Snow White and the Seven Dwarfs! We also had some of our volunteers participate – and even 3 of our pet therapy dogs who seemed to love their costumes. Our “non scary” Halloween costume theme was big hit!
Extendicare Athabasca Gives Back to Local Primary SchoolIt was nice to be able to help so easily!
Debbie Skinner (RPN) from Port Perry Place, an Extendicare Assist home has won the OLTCA Nursing Leadership AwardEach year, the OLTCA recognizes two Registered Nurses or Registered Practical Nurses who have demonstrated excellence in leadership and advancing nursing practices in long term care.
Southbridge is proud to announce that Debbie Skinner (RPN) from Port Perry Place, an Extendicare Assist home has won the OLTCA Nursing Leadership Award at the 3rd annual awards gala at the OLTCA conference on November 24th, 2016.
Each year, the OLTCA recognizes two Registered Nurses or Registered Practical Nurses who have demonstrated excellence in leadership and advancing nursing practices in long term care through measureable achievements in improving the quality, culture and value of resident care. This prestigious award recognizes the recipients’ critical thinking and problem solving skills, model behaviour, ability to lead change and innovation, and linking knowledge to practice.
Debbie has been working as an RPN at Port Perry Place since April, 2005. Debbie is a great mentor and coach to the staff and encourages them on how to achieve their true potential. You can often find her sitting with staff, during their coding or education sessions, to ensure that they receive the support needed. Her approach is welcoming and non- intimidating.
Debbie’s accomplishments will be highlighted on the OLTCA website and in the next issue of the association’s magazine, Long Term Care Today.
This award is the first time a Southbridge Care Homes’ employee has been recognized for this particular program and is a reflection of the great work that you do every day in the care of our residents.
Debbie, on behalf of all of us at Southbridge, we are so proud that you are a part of our team and thank you for your shining example to all of us!
We encourage all of our homes to consider individuals worthy of nominating for next year’s awards (for both the RN/RPN and Personal Support Worker categories).
Thank you to Extendicare LakefieldI am grateful to all of the Extendicare staff for their outstanding level of care
It has been almost a year since I moved my father moved into his new home at Extendicare, Lakefield. I remember the day clearly, as it was a roller coaster of emotions, both for me, for my father and for the rest of the family. Was it the right decision? What would Dad think? Would the care be adequate?
We soon found out that it was a remarkable place with an outstanding staff that provided excellent care. Dad was safe, happy and well looked after.
What sets Extendicare apart are the extra things they do, and how the staff go out of their way to enrich the lives of people, despite their abilities. I wanted to speak to one such event that was hosted last weekend.
On Saturday, November 26, 2016, Extendicare hosted a craft sale, with 22 vendors from the community selling a variety of handmade items. The event was a fundraiser for the Residents Council Fund. I had read about this event and inquired if I could assist my father at his own table. Leisa was very welcoming, and thought it would be a great opportunity for Dad. My father was a remarkable woodworker who created bowls, containers, cutting boards, furniture and a host of other creations over many years. When dementia slowly took over his life, Dad lost the ability to create; however, he retained his love of wood.
I set up Dad's table on Saturday morning with many items that he had created over the years. I then went to his room to remind him (once again), that he was in a craft sale this morning. He was puzzled and uncertain. As we walked down the hallway towards the sale, I let Dad go ahead, and asked him if he knew which booth was his. He looked ahead and said" hey, that's my stuff". Over the next four hours, a multitude of people, including staff, residents and the public chatted with Dad about his work. Many were in awe with the unique pieces he had created, and complimented him on his work. Dad sold a number of items, was able to respond to some questions, and even helped wrap the items that sold. While dad sat at his table, he carefully crafted his newest creation, a brightly coloured picture of an animal. He now colours pictures to pass the time. I suppose this is how we adapt to life. I marveled as I watched many residents stroll among the tables, some just looking, others interacting and asking questions.
What I took away from the day was the focus on ability, not disability and the importance of challenging oneself, despite dementia. I am grateful to all of the Extendicare staff for their outstanding level of care, and their dedication to maintaining dignity among all residents. Special thanks to Debara, Leisa and Julie for their efforts, compassion and caring.Tom, resident’s family member
Christmas Bazzar at Georgian Heights, an Extendicare Assist HomeGeorgian Heights, an Extendicare Assist home in Owen Sound held a Christmas Bazaar on November 19, 2016!
Compliments to McCall Centre, an Extendicare Assist HomeThank you for the superior care and attention you gave me during my brief stay with you.
Thank you for the superior care and attention you gave me during my brief stay with you. My expectations were far exceeded by an outstanding circle of care and the kindness, respect and love shown to me. Words cannot express my thoughts. All of you are amazing! True professionals with a caring, kind, compassionate attitude towards residents and their families. Keep up the fantastic work!
Horse and Wagon Ride at Pine Meadow, an Extendicare Managed HomeResidents enjoy a horse and wagon ride courtesy of Hill View Farms.
On December 7th the Residents at Pine Meadow spent the afternoon out and about on a horse and wagon ride, courtesy of Hill View Farms, located near Peterborough. All the residents enjoyed seeing the horses, decked out in their Santa hats, and many had stories to tell of their horses they grew up with. We were very lucky to have a quilt donated by Deborah Kelford which our Resident Barbara Ellsworth-Rosenblath sold raffle tickets on. She was able to raise over $1000 in ticket sales and the money went towards the horses coming to visit. Because of our rural area, these kind of events can be expensive, so we were very fortunate she worked so hard to help us raise the money for it. The Residents enjoyed the visit so much we will be planning to have another visit come spring! Also, congratulations to Mary Fennel, who was the winner of the quilt!
Extendicare Southwood Lakes Food DriveSanta’s sleigh is overflowing at Extendicare Southwood Lakes!
Celebrating OLTCA Lifetime Achievement Winner Lillie Johnson, a resident from Extendicare Rouge Valley.Lillie received an Award which is given each year to a resident of an OLTCA member home who has made remarkable accomplishments and outstanding contributions to society, their community and/or their long-term care home
Lillie received an Award which is given each year to a resident of an OLTCA member home who has made remarkable accomplishments and outstanding contributions to society, their community and/or their long-term care home
Those of us who missed the OLTCA event felt that we could not leave it at that and were determined to come here and continue celebrating Lillie Johnson in the place she calls home, our own Extendicare Rouge Valley. We are proud to be part of your family.
Born in 1922 Lillie is the epitome of the senior of today, one who continues to contribute to her community at any age, who sees age as a gift and not a challenge.
She has worked for more than 70 years caring for, teaching and working for her community. One area of immense contribution is Lillie’s work with Sickle Cell, a disease where she still volunteers to this day.Because of her work, Sickle cell is routinely tested on newborns in Canada.
Lillie got her grit and determination from her parents and especially her father who was also an advocate for others. We continue to see that determination today through her interactions in her community.
We would like to personally thank you Lillie for all the lives you have touched It is indeed a great privilege to have you as one of our own and we are grateful to Extendicare Rouge Valley for creating an atmosphere where our seniors can continue to thrive right into their 90s.
Congratulations Lillie for your award and your achievements.
Christmas came early at Extendicare Fort Macleod residentsLondon Drugs in Lethbridge sponsored a program called “A Christmas to Remember” for Extendicare Fort Macleod's residents.
London Drugs in Lethbridge approached us about sponsoring our residents in a program called “A Christmas to Remember”. Our recreation staff asked the residents for their Christmas Wish List, and submitted that to London Drugs.
London Drugs placed a Christmas tree in their store displaying the residents’ first names and their gift ideas. The community then chose a senior from the tree, purchased the gift and returned it to London Drugs for delivery to the resident. Because of the generosity of the community, each Extendicare Fort Macleod resident will have a present to open on Christmas day.
Halloween Costume Contest at Extendicare ScarboroughDressing up at work for Halloween
Staff at Extendicare Scarborough celebrated Halloween Day by dressing up for the residents and competing in the Halloween Costume Contest again. The residents nominate the winners. This year, the winner was “Donald Trump”, second place was to the “pirate” and the last place was the “nun”. The residents enjoy this Halloween Activity.
Our Compliance team at West Park Long Term Care Centre in Toronto.Working hard for West Park Long Term Care Centre, an Extendicare Assist home
Paint Night at Extendicare Maple ViewA great way to bring the community together.
Staff Appreciation Day at Extendicare HillcrestThe Happy Seniors Association put on a very special Staff Appreciation event.
The Happy Seniors Association put on a very special Staff Appreciation event last October. This was a well done and very well organized event. Special thanks to residents John and Margaret for their hard work in putting on this event. Thank you also to Melissa, Karen, Randy, Barb, Stephen, Dietary staff, and all of the volunteers for making this event a success again. This is the second year the residents have put on this event and the staff truly appreciate this event. Every staff received a certificate of appreciation on behalf of the Happy Seniors Association. There were door prizes and 50/50 fund raising that totaled $190 to go towards the staff room.
A Fall Fair at Parisien Manor, an Extendicare Assist homeParisien Manor bid farewell to a wonderful summer with a Fall Fair.
Parisien Manor bid farewell to a wonderful summer with a Fall Fair.
It included fair-type games such as a Photo Booth, a Kissing Booth (guess the amount of Hershey kisses in a jar), a Feed the Clown game, Catch a Fish game, Plinko, Balloon Burst (Dart Game), Human Hungry Hippo, and best of all, a Pie Face game where the managers were the key recipients of getting creamed in the face by the luck of a spinning dial.
We served Popcorn, Lemonade/Ice Tea, Cotton Candy, and Mini Doughnuts.
It generated such great team spirit and camaraderie, was great for staff morale, and most of all… It was SO MUCH FUN!!
Residents at Extendicare Guildwood Celebrated Remembrance DayWe shall not forget
Remembrance Day marks the date and time when armies stopped fighting World War I. on November 11th at 11am in 1918 (the eleventh hour of the eleventh day of the eleventh month). Some 100,000 Canadian soldiers died in the First and Second World Wars.
To all the veterans, thank you for protecting and keeping us safe!
Trip Down Memory LaneExtendicare Mississauga had a Theme Week: “Trip Down Memory Lane” during the week of: September 19th - 23rd where residents share some old photos, antiques and stories.
Extendicare Mississauga had a Theme Week: “Trip Down Memory Lane” during the week of: September 19th - 23rd. Residents enjoyed a 1960’s Classic Limited Edition MGB which was a loaner from our Administrator Dolly Kunji’s husband, Dave! Another hit was a donation by one of our staff, Mercy who brought an antique sewing machine. Families and staff were so gracious by offering to loan us their items for display, i.e. photos, artifacts, etc. which made our week such a success!
Extendicare Kawartha Lakes hosted this quarter’s Regional Ethics Committee Meeting.For many years the GTA Regional Ethics Committee has gathered to review topics as they relate to ethics
Extendicare Kawartha Lakes hosted this quarter’s Regional Ethics Committee Meeting. For many years the GTA Regional Ethics Committee has gathered to review topics as they relate to ethics such as: Developing Ethics Teams in our Homes, Legislation, End of Life Care, Accreditation, Teaching Front-line Staff, Terms of Reference, Guidelines for Ethical Decision-Making, Capacity and Consent, to name a few. We present new case scenarios and work through possible solutions and approaches. We follow-up with previous cases and discuss lessons learned. It is a wonderful support to our homes to be able to be the best provider of senior care and services.
Special thanks to Extendicare LakefieldA special thanks to the dedicated and caring staff of Extendicare Lakefield who showed great kindness and commitment during the care of our mother, grandmother, friend.
To My Caregivers Thank you for standing by me, and lending me your ear. For reaching out to help me, and simply being there.
Thank you for cheering me on, or saying a small prayer.
For holding me up when times were tough, by showing me you care. Thank you for making me laugh and for giving me some hope.
For showing me support and kindness and helping me to cope.
Thank you for all you've done and all that you will do.
And know that I have been fortunate to have known someone like you.
Late MarleneCategory: Greetings & Announcements Newspaper(s): Kawartha Lakes This Week, Peterborough This Week Location: Peterborough
Extendicare Lakefield celebrates National Nurses WeekExtendicare Lakefield takes the opportunity each year during National Nurses Week to celebrate all staff working at the home.
Extendicare Lakefield takes the opportunity each year during National Nurses Week to celebrate all staff working at the home. This year's event was a collaborative event. The staff directed PTA, residents and manager's took the opportunity to plan special "treats" and special draw prizes each day to say "Thanks for all you do" The residents were thrilled to be involved this year making individual chocolates for staff. As you can see by the picture 3 of the resident's had a fabulous time delivering the chocolates along with the flowers from the PTA to the staff. Without prompting the residents quite eloquently stated. "This is for all you do for all of us" as each flower and chocolate was delivered.
Extendicare Southwood Lakes recycling milk bags for third world countries.For the past four years the Extendicare Southwood Lakes Dietary Department have been saving all the milk bags used in the home that makes mats with a community group for third world countries.
For the past four years the Extendicare Southwood Lakes Dietary Department have been saving all the milk bags used in the home for Rose a member of the Housekeeping Department. She in turn makes mats with a community group for third world countries to put under their beds for water proofing. Here at Extendicare Southwood Lakes we help the environment and those less fortunate at the same time!
Extendicare Halton Hills Resident Learns To Knit Again.With the help of a family member, resident makes baby hats for premature babies in hospitals.
June wanted to make baby hats for premature babies in hospitals but was unable to use knitting needles due to limited mobility in her right hand. Family member Debbie was determined to help June knit again, she purchased a knitting loom which has allowed June’s wishes to come true and she is able to knit once again.
FJ Davey, an Extendicare Assist home recognized by Public HealthFJ Davey received recognition by Public Health for excellent communication and prompt reporting of suspected outbreaks.
FJ Davey received recognition by Public Health for excellent communication and prompt reporting of suspected outbreaks. The home’s outbreaks over the past year have short durations due to our staff’s adherence to our outbreak and symptom monitoring protocols.
Through staff engagement and commitment to the IPAC program, FJ Davey Home has had no Non compliance issues identified during our Resident Quality Inspections (RQI) for over two years (2015 & 2016). We have decreased Urinary Tract Infections (UTI) in the home with a decrease of 30% (Catheter) first quarter of 2016 and a decrease of 46% (No Catheter) during the first quarter of 2016.
Thank you FJ Davey staff for helping people live better.
An unforgettable day on a boat cruise!Residents at Manitoulin Centennial Manor, an Extendicare managed home enjoyed a boat cruise sponsored by North Channel Cruise Lines.
The Activity Department and volunteers took out 18 residents on a cruise on the North Channel aboard Le Grand Heron. The cruise was on a beautiful afternoon on September 9th and no one had to wear a coat, in fact people had to put on sunscreen! The owner of North Channel Cruise Lines generously donated the 2 hour journey including drinks and snacks. Boy! Living in a small community has its perks. The residents had a blast and want to do it again!
Grand Opening Festivities at West Park Crossing by Esprit Lifestyle CommunitiesResidents and guests enjoyed the grand opening festivities at West Park Crossing by Esprit Lifestyle Communities
In September, residents and guests enjoyed the grand opening festivities at West Park Crossing by Esprit Lifestyle Communities.
The week started out with a meet-and-greet and photo op with members of the Moose Jaw Warriors hockey team. Monday afternoon the St. John’s Ambulance Therapy Dog, Diva came for a visit and a presentation about their program. Diva made herself quite at home with the residents. Tuesday was a delicious BBQ (Chicken Kabobs!MMMM). Wednesday, we celebrated our grand opening ceremony with local dignitaries and 91 year old Daphne Trueman, the 1st official resident here at West Park, cutting the ribbon. This photo also made the local newspaper! The afternoon was centered around a Coffee Break fundraiser for the Alzheimers Society with $310.00 being raised at the pie & coffee sale. Thursday we held a fashion show with staff and family members as our models and Friday rounded out the week with a Harvest Dance in the Arbor . It was an absolutely fabulous week full of fun, family and friends!
A Big Thank You to the Extendicare Family from Millie’s FamilyA big thank you to the Extendicare Family.
There are so many of you to thank, too many names to mention...and I wouldn’t want to miss anyone.
I would like to take this opportunity to personally thank everyone at Extendicare for the fantastic level of care given to my mother, Millie, over the last 7 years.
Especially the compassionate care given over the last 5 weeks of her life, there were many ups and downs during this period but there was never a moment that mom’s best interests were not considered.
Everything that she needed was provided and more, everyone truly cared for and wanted the best for her. I am so happy that she was kept comfortable during this time.
We held a nice private service with family and some of mom’s closest and dearest friends attending.
My mom and all the residents are very fortunate to have such a great place with great people.
There is no doubt that all of you do great things each and every day, making a difference in the lives of all.
Many Many Thanks from Millie’s Family.
Horse and Buggy ride for residents at Extendicare ElmviewThe residents chose at the last Resident Council Meeting that they would like to go on a horse and buggy ride….and that is just what we did.
On Sept 15th Sanguine Clyde’s came in to Regina about two hours away and pulled up at our front door of Extendicare Elmview with the biggest Clyde’s we have ever seen, to take us all back in time and reminisce about the good old days. The T.V. stations were also curious about this event and they featured it on the 6:00 pm news the same evening. We loaded up residents, family members and staff and off we went clip clopping down the street. We took a ride through Wascana Park. There were many smiles, laughter and stories from everyone. When we were finished some of the residents got their pictures taken with the Clyde’s and kissed and patted the horses. One of our residents said to the horse “Hey mister (laughing) if you can help me get out of here, I will give you all the oats you want.” Everyone was very happy with the outing. It was a great opportunity for the 5 senses and memories that they are so fond of. We are all here to help continue building that overflowing memory box of each resident.Lawry Tardif, Recreation Supervisor for Extendicare Elmview
Extendicare Kingston 2016 Summer OlympicsA fun filled activity day for staff and residents at Extendicare Kingston
Mississauga Halton Local Health Integration Network (LHIN) recognizes Extendicare Halton Hills for Partnering to Improve Care for High Needs ClientsMississauga Halton Local Health Integration Network (LHIN) was delighted to present its awards recognizing quality and innovation at the 2016 Partnering for a Healthy Community Awards, held at the Mississauga Convention Centre.
Extendicare Halton Hills received an award for Partnering to Improve Care for High Needs Clients with Acquired Brain Injury and Behavioural Challenges,
Aging individuals with acquired brain injuries (ABI) often present with challenging behaviours, placing an excessive burden on caregivers. This initiative provides long-term care homes with increased and specialized ABI resources to serve clients with challenging behaviours, reducing unnecessary hospital emergency admissions. Key successes include: significantly decreased use of antipsychotic medications, reduction in long-term care discharges to hospital, increased ability of staff to support challenges in a sustainable manner, and an expansion of quality improvement knowledge amongst the providers.
“I am pleased to recognize our local health system providers for their tremendous efforts in leading innovative and high quality initiatives,” said Board Chair Graeme Goebelle of the Mississauga Halton LHIN. “Through these collaborative partnerships, we are ensuring better access to the right care for those who need it most.
The evening provided health service providers, health system partners, MPPs, and dignitaries a chance to better familiarize themselves with the exciting work underway in the Mississauga Halton LHIN. “The true ’winner’ at our quality awards are the patients, clients, families and residents who benefit every day from the innovative, high quality, collaborative initiatives of our health system partners,” said CEO Bill MacLeod of the Mississauga Halton LHIN. “This event provides an opportunity to share results across the health care system, which has become a proven methodology for improving care for patients leading to stronger outcomes and a better health care experience.”
The Partnering for a Healthy Community Awards emanated from a desire to recognize and showcase the transformative work being done in the Mississauga Halton LHIN and to thank all of our partners for their dedication and commitment to putting patients first.
Happy Retirement Judy!Judy is retiring after 35 years at Extendicare Hillcrest.
Words of Appreciation for Extendicare Port HopeOn behalf of our family we wish to express our appreciation for the service we continue to receive from Extendicare 360 Croft Street Port Hope.
Dad passed away July 12, 2016 having spent the previous 4 years under your care. His last few weeks involved Palliative care in your Facility. We received excellent service and care and wish to express our appreciation to the staff and caregivers. Even your cleaning staff adopted Dad and treated him like family. He so enjoyed his daily chats!
Our mother has also been resident since March 2016. Likewise we offer our appreciation and compliments on the care she receives. One of the features of Extendicare service is the way in which residents are treated like Family. This effort is evident by all staff at all levels. It seems to create a home like atmosphere.
Just recently staff organized a Family BBQ event with games, dunk tank and food. Children for Resident Families as well as Staff families joined in the festivities and fun. A fun time of fellowship was had by all.
All this to say Thank You to Management and Staff!!
On behalf of our family
A visit from Una, the Westie at Extendicare Moose JawResidents enjoy the visit from Una, a furry Westie dog at Extendicare Moose Jaw.
Letter to McCall Centre for Continuing Care, a Managed HomeMy wife, Maria, and I, Brad, would like to extend our thanks and gratitude to the staff at the McCall Centre for Continuing Care, for their dedication and professionalism in looking after my father, Jack. We applaud all the people for all of their tireless efforts in giving my dad the time required for his betterment.
Dear Jay Scull and McCall Staff,
My wife, Maria, and I, Brad, would like to extend our thanks and gratitude to the staff at the McCall Centre for Continuing Care, for their dedication and professionalism in looking after my father, Jack. We applaud all the people for all of their tireless efforts in giving my dad the time required for his betterment.
We would like to thank Dr. Soboloff for filling out my dad’s disability claim form, keeping and monitoring his meds, as well as continued monitoring for all of Jack’s medical needs while at the Centre.
We want to thank the nursing staff (Mariedel and the nurses ) who always greeted us with smiles and were always ready to put things aside to address ours or my father’s concerns.
As for the PSW staff, their job does not go unnoticed. It is they who always look out for the safety of the patients and are summoned to do all sorts of helpful tasks. Seeku Marie (PSW) who looked after my dad in the early stages of his rehab, would tell me that it was a pleasure to work with Jack. I am sure he feels the same about Seeku Marie!
I would like to extend a special thanks to the following people who I got to know a little better over the course of my dad’s stay.
Gemma, the Discharge, Planner, who always kept us informed regarding my dad’s needs and allowing the time for family input, and always leaving her door open, for any questions we had. A Job, well done, Gemma (keep smiling)
As for the Physiotherapy staff, a thanks to all. However I would like to extend my appreciation to Sarah. A master, at building my dad’s strength back up. Not too much got past Sarah. I am sure Sarah had to give my dad a nudge once in a while to wake him and tell him 3 more repetitions Jack, as he gave her a smile and a wink. Sarah did a great job!
Thank you to Rosalyn, the O.T. Specialist, who recognized my dad’s needs and addressed them to us in a professional manner. Rosalyn, your input is greatly appreciated. By the way Rosalyn, my dad knows you are correct, and appreciates you, too.
It takes special people to work with patients with high needs, and the team at the McCall centre are just that, “Special”
It has been a pleasure to know all and my dad sends his gratitude to the staff as he scoots by in his wheelchair with a smile on his face and thumb in the air.
Please accept the donation of appreciation, submitted to your directors office. Hopefully it will be put towards your next “Staff Appreciation Day”. Enjoy the chocolates everyone.
God Bless all,
Brad and Maria
Extendicare Port Hope hosts Baseball Game!On August 22, 2016 the Residents of Extendicare Port Hope laced up there shoes and went next door to play a baseball game with a local baseball team.
On August 22, 2016 the Residents of Extendicare Port Hope laced up there shoes and went next door to play a baseball game with a local baseball team.
The Major Mosquito Northumberland Jacks helped out as the residents hit, ran and enjoyed a morning of baseball. There were smiles on all of the boys, the residents, staff and family members’ faces who participated in this great event. The team and the residents have requested that this be planned as an annual event!
Extendicare Scarborough’s Cook Retires after 42 years of serviceCharlene started her journey at Extendicare Scarborough in 1973. She was a young teenager and was still in High School when she hired as a Dietary Aide. Charlene remembers being paid $1.65 an hour back in the days. Charlene retired in November 2015; however she still continues to visit us from time to time when she in the area. She has managed to pen down her 42 years journey at Extendicare Scarborough in the attached document. The very best to Charlene and Happy Retirement!
My 42 Years at Extendicare
This is my story about my years of working at Extendicare Scarborough. I started my years of service October 6, 1973. I was a young teenager still in high school. I was hired by Mrs. Oliver. She was very strict by fair. I was nervous and scared. I was trained to use the dishwasher, sort silverware, set up trays and serve meals. I had to learn all the residents’ names and diets. It did not take me long before I knew all of the residents’ names and diets in the dining room. I worked three hours three nights a week after school and on weekends and I made $1.65 an hour. When I started we only serve one choice at meal time or they could have a sandwich. We served the residents in the dining room off trays that were set up with everything on it. The second floor residents’ trays went up on a hot and cold cart. We had two carts, one for east and one for west end and the nurses would serve the residents.
In Sept 1978, I married my first husband I met and worked with in the kitchen since I had started there. After getting married, I started cooking part time. I also took a health care aide course Extendicare offered the staff free from Centennial College. We did it in the activity rom 2 days a week.
In 1980, I met my second husband and we married in October 1983 and had our daughter in 1984. In 1984, Extendicare sent all of their cooks to George brown College to take a cooking course. I cooked all the breakfast and lunches for 150 people. There have been a lot of changes over the years with the ministry and every new boss that starts. In 1988, I took another course I paid for myself, a food service worker course. It took me two years part time. It was five courses. I received a honour certificate in the menu course. I would have loved to make my own menus. The staff learned to know the residents likes and dislikes by working with them every day.
One day, Chris, our Administrator at that time, took me to a school with him to talk about my years of service with the students.
Over the years of working at Extendicare I learned a lot, met a lot of people and made a lot of friends. In fact, I am still friends with three people I started working with. I have gone through happy times and sad times with my co-workers and they were always there for me.
About five years ago we could not fill the beds so we got Tamil residents from the Tamil community in our area. We started serving Tamil food and we even got a Tamil cook. Sometimes, I made the Tamil food and I never had any complaints. I never really like change much but I adapted and made it through 42 years of service. When I come to Extendicare for a visit, the staff are still asking where their soup is. The staff always loved my soups the best. I always took pride in my work and did it to the best of my ability. I enjoyed being able to serve the elderly over the years knowing that will be me someday. I hope I will have caring service when it is my turn to enter a nursing home.
Extendicare Tecumseh Backpack DriveExtendicare Tecumseh helping people live better through a Backpack Drive
Extendicare Medex playing ConnEXTion, the Extendicare gameStaff at Extendicare Medex playing ConnEXTion, the Extendicare game, a fun and interactive way to learn about our great organization.
Playing ConnEXTion, the Extendicare game at Extendicare Port HopeResidents, family and staff played the Extendicare game called ConnEXTion at Extendicare Port Hope.
ConnEXTion played at Summer FunFest at Extendicare Port Hope on Wednesday August 31st.
The end of summer has come but not without one last HOORAH at Extendicare Port Hope. We held our 2nd annual funfest where we had a dunk tank, water balloon toss, face painting, cotton candy, popcorn and a BBQ. We took this opportunity to also play ConnEXTion with staff, residents and family members. We photocopied the game board so that each table at the BBQ could play along. There was lots of discussion, laughter, learning and fun had by all.
Pen Pal ProgramResidents at Van Daele received letters from OPP Dispatchers who expressed an interest in beginning this wonderful pen pal program.
Residents at Van Daele received letters from OPP Dispatchers who expressed an interest in beginning this wonderful pen pal program. These dispatchers have filled some of the quieter times in their night shifts by writing / sending letters and in turn put smiles on many faces!
Residents were excited to receive their first letter and have since written back. They are now waiting to receive their second letter!
Mr. Bon Soo Visited Extendicare Van Daele ManorResidents at Extendicare Van Daele Manor prepared for Mr. Bon Soo’s Visit
Mr. Bon Soo visited Extendicare Van Daele Manor. Bon Soo is a big community event that takes place in Sault Ste Marie every winter.
What is remarkable about this picture is a group of residents hand made the flowers on the wall in the background that spell Bon Soo, as well as the flowers that are decorating the cake! They worked for 2 weeks straight to help prepare for this visit!
Aboriginal Day at Extendicare Van Daele ManorResidents of Extendicare Van Daele enjoyed an afternoon of Traditional Aboriginal Drumming in celebration of Aboriginal Day back in June.
Volunteers Make A DifferenceAppreciating volunteers at Extendicare Scarborough
Volunteers are special and Extendicare Scarborough takes the opportunity to appreciate its volunteers every year. This year the volunteers were invited to the “Royal Tea” at the home. The volunteers were recognized by the staff and the local Scarborough-Guildwood MPP, Ms. Mitzie Hunter. There are about 80 volunteers registered with the home. The volunteers range from various Church Group services, daycare, school children, boys & girls club, pet visit, Cyber for Seniors and many others.
Dietary week at Extendicare MedexExtendicare Medex recognized and celebrated our dietary department.
For the week of August 22nd – August 26th We recognized and celebrated our dietary department. We had Duffers Chip Wagon come to Extendicare Medex and served all 193 of our residents their lunch on Tuesday August 23rd. They had the choice of a chicken burger or sausage on a bun with fries and onion rings on the side. The residents really enjoyed this and had nothing but great things to say about it, and already can’t wait for next year. Then we had Duffers Chip Wagon come again on August 24th to serve all of the staff working that day a free lunch and our night staff got a pizza lunch delivered to the home at night since they could not participate. We also had a Jello eating contest on Thursday for all staff to come and try to eat Jello off of a plate in the least amount of time for the prize of a beautiful fruit basket. The staff and residents enjoyed watching how funny it was for someone to try and beat other staff members time, and what they looked like with Jello all over their face. On Friday our last day of celebrations we had a pot luck in the park, where staff were able to get away from the office and have a nice afternoon outside with coworkers and play games and eat, eat, eat. Extendicare Medex has a recognition week for each department yearly. This celebration is for all staff to enjoy and we have a lot of fun every year.
A Malt Shop afternoon at Extendicare Moose JawResidents at Extendicare Moose Jaw enjoyed a malt shop afternoon.
Congratulating Olympic medalist, Kylie Masse!Extendicare Southwood Lakes resdients Mr. J and Ms. L wrote a letter to Olympic medalist Kylie Masse!
Extendicare Southwood Lakes residents Mr. J and Ms. L felt compelled to write a letter to congratulate our local Olympic medalist, Kylie Masse. Kylie is from LaSalle Ontario and won the Bronze medal in the 100m backstroke. This letter not only congratulated Kylie on her achievement, but also included an invitation to visit our home to share her Olympic Story. Congratulations Kylie! We hope to see you soon!
Wedding Bells at Pine Meadow Nursing Home, an Extendicare Assist HomeCelebrating the wedding of Mr. R and Ms. E, two of Pine Meadow’s residents on a beautiful day in June.
It is never too late to fall in love. June 25th was a very special day at Pine Meadow Nursing Home, an Extendicare Assist home. We celebrated the wedding of Mr. R and Ms. E., two of Pine Meadow’s residents. Mr. R. and Ms. E. had been friends for years, but it wasn’t until the last year there became a spark between them. It didn’t take them long to realize they wanted to spend the rest of their days as husband and wife. Under the beautiful June sun, in front of family, friends, staff and fellow residents, they joyously said I do.
It was a wonderful celebration, and was really enjoyed by all the residents of Pine Meadow. Mr. R. and Ms. E. want to give a heartfelt thank you for the very generous donation from Extendicare.
Celebrating the Olympic Games at Blackadar Continuing Care, an Extendicare Assist homeResidents, staff and family members at Blackadar Continuing Care Centre got into the groove from August 3 – 20, 2016 in celebration of the Rio Olympic Games. Highlights included opening and closing ceremonies with live music, lots of special games and a visit by Kool Jim’s Ice Cream Truck!
Residents, staff and family members at Blackadar Continuing Care Centre got into the groove from August 3 – 20, 2016 in celebration of the Rio Olympic Games. Highlights included opening and closing ceremonies with live music, lots of special games and a visit by Kool Jim’s Ice Cream Truck!
One of our very memorable moments occurred when our Medical Director, Dr. W., brought in his Olympic medals for all to view/touch or wear! Dr. W. completed for Canada in the 1984 Los Angeles Olympics. He competed in the 100 m Backstroke where he came home with the bronze medal, as well as the 4 x 100 Relay…taking home a silver medal! Dr. W. was also chosen to be part of the Vancouver 2010 Olympic Torch Relay, and was able to share this specially designed torch with us. Resident Ms. D. had the opportunity to hold one of these torches while she visited her daughter in Vancouver in 2010, so it was quite exciting for her to be able to revisit that special moment, while wearing REAL Olympic medals with a former Olympian at her side!
NorQuest College students engage with residents at Extendicare Mayerthorpe.NorQuest College nursing students had the pleasure of doing their clinical placement and engaging with the residents at Extendicare Mayerthorpe
Over the past four weeks, Ms. O, a practical nurse instructor at NorQuest College and seven students have had the pleasure of doing their clinical placement at Extendicare Mayerthorpe.
This was the students’ first clinical experience. Ms. O, however, have been in the nursing field for more than thirty years with private, public and international experiences.
Ms. O was impressed with the warmth and openness shown by the leadership team and staff of this facility.
“The care provided to these residents is superb and done in an environment of love and respect. Not only does it feel like a home, it is a home for those who live there,” said Ms. O.
Ms. O and the students were honoured to share in the residents' lives for a short time. The experience and knowledge the students gained is life long and a tribute to the staff who work there.
A special shout out to Tracey, a staff at Extendicare Mayerthorpe for her expertise, warmth and welcome that started before the first placement day right through to the last day.
Carnival Queen Fashion Show at Extendicare Kirkland LakeResidents at Extendicare Kirkland Lake enjoyed the Carnival Queen Fashion Show.
It was a festive and fun afternoon at Extendicare Kirkland Lake. Residents enjoyed watching the Carnival Queen Fashion Show. The lovely contestants were all dressed in colourful and glittery dresses. The ladies visited with residents and explained that process for becoming a contestant and what a wonderful time they had. Mr. T. was tickled pink at the attention he received at the fashion show. Thank you ladies for brightening our day.
Change Day at Extendicare Cedars Villa & Extendicare HillcrestIt was a big day at Extendicare Cedars Villa & Extendicare Hillcrest as staff pledge for Change Day.
It was a big day at Extendicare Cedars Villa & Hillcrest. The staff were excited at both facilities and really enjoyed the chocolate fruit kabobs. We also received many pledges from the staff for Change Day.
What is Change Day? It is one act, small or big, can lead to improvement in our health or the healthcare system. Anyone was invited to make a pledge, start a ripple, and become a Change Day Hero.
We tied this in to our wellness committee for it goes hand in hand with some of the things we are trying to accomplish.
This was the first year of Change Day in Alberta. It started in British Columbia. Alberta Health Services liked it so much that they implemented in Alberta this year with a goal of 6000 pledges. It looks like we reached 5950 pledges so we are pretty close.
If you are interested in Change Day please visit the http://www.changedayab.ca
This was a fun and easy day to take part in and we believe it is going to catch on pretty fast.
Extendicare Kawartha Lakes Encourages Local Seniors to Make a DifferenceExtendicare Kawartha Lakes encourages local seniors to make a difference through volunteering.
Extendicare Kawartha Lakes encourages local seniors to make a difference through volunteering. Volunteering can play an important role in health aging. Studies show that older adults who volunteer have reduced stress-related illness, have higher self-esteem and are less likely to feel isolated.
At Extendicare Kawartha Lakes, we have volunteers who are involved with a wide range of activities such as residence’s tuck shop, crafts, baking, in house casino day and outdoor trips to museums, picnics and more.
Volunteers also assist with the annual garage sale, bake sales and other fund raisers that help cover the cost of transportation to take residents to various events in the area.
Donna has been volunteering at Extendicare for 13 years. She likes coming to the home and seeing everyone and doing things with the residents.
“I think it’s a good way to help bring back memories and gives them that feeling that they’re contributing to something,” said Donna. “ I really look forward to coming here.”
Anyone interested in volunteering or would like to share their talents are asked to contact Extendicare Kawartha Lakes directly at 705.878.5392.
Extendicare St. Catharines Celebrated Dr. Brook’s RetirementExtendicare St. Catharines celebrated Dr. Brook’s retirement after 42 years of service.
Extendicare St. Catharines celebrated Dr. Brook’s Retirement. Dr. Brook who is 92 years old has been our in-house doctor for over 42 years. Our home has been open for only about 45 years. So, he has been with us since the very beginning. Staff, residents and families joined in the big celebration with cake, fruits and other refreshments.
Thank you Dr. Brook for your hard work and dedication. We will surely miss you!
Extendicare Lakefield Enjoyed Baby Ducklings VisitExtendicare Lakefield enjoyed a two week visit from baby ducklings.
Extendicare Lakefield enjoyed a two week visit from day old ducklings that residents choose to keep. The residents are excited to look after them, watch them grow, swim and waddle in their home. It was a great experience for all. We embrace these animals in our home. These animals are so therapeutic and beneficial for they provide emotional support, stimulation and unconditional love for our residents.
The Easter Bunny visited Wyndham Manor (Extendicare Assist home)Residents enjoyed the Easter bunny visit at Wyndham Manor (Extendicare Assist home).
Chelsey Park Long Term Care (Extendicare Assist home) is the Best Long Term Care of LondonThank you London Community for voting Chelsey Park Long Term Care (Extendicare Assist home) into the Best of London for 3 years in a row!
Chelsey Park (Extendicare Assist home) is proud to be celebrating 40 years of professional excellence. Chelsey Park Long Term Care provides exceptional care, offers innovative services and programs, and promotes independence in an environment that focuses on each resident’s physical, mental, emotional, and spiritual well-being. Residents, families, staff, and over 150 volunteers all come together to make up this special, close-knit community, that truly feels like home.
We asked our long time physician Dr. Bigham (since 1978!) for his thoughts on Chelsey Park. He said, “What makes Chelsey Park a special home?... We all have parents and/or grandparents and we need to be respectful of seniors and at this home respect for seniors is the most important thing. Respect for one another. Respect for the residents and where they have come from leads to quality care. Remembering that is could easily be your own mother or grandmother that you are caring for. And with that in mind, I think we deliver excellent care and compassion for these folks.”
In addition to in-house physicians, Chelsey Park Long Term Care has many special service providers including a Chaplain, social-worker, horticulture therapist, physiotherapist, occupational therapist and volunteer coordinator, to name a few. The residents of Chelsey Park also enjoy a full service health club with pool and hot tub, a variety store and tea room, and a wheelchair accessible bus for outings throughout London and surrounding area.
Want to see what makes Chelsey Park Long Term Care a ‘special home’ for yourself? Check out our website or call Jessie Gardiner (Marketing Coordinator) to make an appointment to visit (7 days a week – days and evenings). We look forward to welcoming you to our home!
Chelsey Park Values: Input, wellness, respect, freedom, diversity, and choices.
For more information
(519) 432-1855 ext 250
310 Oxford St W, London ON, N6H 4N7
Importance of Resident Engagement at Port Perry Place (Extendicare Assist home)Port Perry Place (Extendicare Assist home) shows the importance of resident engagement.
At Port Perry Place (Extendicare Assist home), it is important for residents to be engaged and stimulated with a variety of activities. Our residents are recognized for their achievements such as reaching their restorative goal. We also showcase residents’ activities in our bulletin board highlighting their Montessori moments and “Biking across the World. The bulletin board is enjoyed by staff, residents and family members.
Artist Puts Finishing Touches at Extendicare St. PaulArtist puts finishing touch at Extendicare St. Paul’s landscape painting.
In St. Paul we have been very fortunate to have an artist do a beautiful picture in our facility. Pat is the wife of one of our residents. In October she offered to do a landscape painting in the space previously occupied by our “smoking room”. As we no longer needed the smoke room, we took her up on her offer. The Extendicare Residents’ Council agreed to pay for the paint supplies to do the work.
The bonus in this process was the enjoyment that so many of our residents got out of watching the blank wall turn into something beautiful. Last week Pat added the finishing touch to the picture to include geese in the landscape.
Making a Difference at Extendicare Cedars Villa and Extendicare HillcrestOur maintenance supervisor Cathy is currently on a humanitarian aid mission to Ensenada Baja Mexico to help those less fortunate.
Our maintenance supervisor Cathy is currently on a humanitarian aid mission to Ensenada Baja Mexico which will last approx. 3 weeks to help those less fortunate. When the facilities found out she was embarking on this fantastic mission we decided we did not want to send her empty handed!! Over the last 2 months staff have collected various medical supplies, personal care items and education supplies to send along with Cathy to help those in need who she will work with in orphanages and migrant worker’s camps. Overall we collected more than 80lbs of donations and we look forward to hearing about her trip and seeing some pictures of all the people she has helped and met. We are helping people live better around the world.
Celebrating 105th Birthday at Extendicare Tri TownA resident celebrated her 105th Birthday at Extendicare Tri Town
Showcasing Art at Extendicare Laurier ManorOur PSW Richard Whitelocke shared his artistic talent at Extendicare Laurier Manor.
Extendicare Laurier Manor is in the process of upgrading our home's elevators. Our PSW Richard Whitelocke shared his artistic talent by painting bright scenes on the inside of the elevator doors to cheer the residents up.
While he is painting in our big lounge area, he engages the residents. The residents walk by, observe or comment and they get involved. Thank you Richard for sharing your artistic talent for all to see and enjoy at Extendicare Laurier Manor.
New Interactive Flower Mural at West Park Long Term Care Centre, a Managed HomeWest Park Long Term Care Centre, a managed home recently got an interactive flower mural designed on their secure unit to provide a meaningful activity for persons with dementia.
West Park Long Term Care Centre recently got an interactive flower mural designed on their secure unit to provide a meaningful activity for persons with dementia. Flowers may be “picked” from both ends of the mural and placed in either the window box or in the third panel’s wall planters. This mural gives our residents meaning as they walk around the unit. The benefits go beyond a colorful activity that doesn’t require supervision. It has been placed in a well-traveled corridor and it truly brings color and life to the area. The mural provides a destination for visiting family members or staff to discuss various features and the flowers can be changed to indicate the different seasons, keeping residents up-to-date. The traditional home with the cat and dog waiting on the doorstep, the window flower box and the final scene with wildlife inspire memories and creativity. We would like to thank Creative Art Co (www.creativeartco.com) for doing an excellent job designing this mural for our residents to enjoy.
Staff and Resident Appreciation DayExtendicare Halton Hills Family Council hosts Staff and Resident Appreciation Day.
Extendicare Halton Hills Family Council hosts Staff and Resident Appreciation Day. On Monday June 6th Family council hosted a wonderful event for residents, staff and families by having an ice cream truck come and Phil the magic guy came to perform. Everyone enjoyed the cool delights and the magical entertainment. Thank you Extendicare Halton Hills Family Council!
A little help goes a long way for Fort McMurrayExtendicare Halton Hills Family Council raises funds for the Fort McMurray tragedy.
Extendicare Halton Hills would like to thank staff, families, residents and the members of family council who raised a total of $370.00 in a one-day fundraiser for The Fort McMurray tragedy. Our family council decided to host a raffle and provide a raffle ticket for each individual who donated. A little help goes a long way for Fort McMurray.
Our Family Council Making a DifferenceOur Extendicare Halton Hills Family Council raise funds to purchase four big screen TVs for our residents' entertainment.
Extendicare Halton Hills would like to share a remarkable moment involving our Family Council. Family council took it upon themselves to start a fundraiser to purchase 4 Big screen TVs for our home areas so the residents could enjoy. They started up a 50/50 raffle throughout the home with a goal of raising $1500.00. They not only met their targeted goal but exceeded it and raised a total of $1665.25, half of the funds raised went to family council towards the purchasing of four 50” flat screen televisions and the other half went to the winning ticket. The televisions will be placed on the home areas before Christmas for residents to enjoy! We couldn’t be more proud or grateful of our Family Council members. What a true miracle! Thank you to our Extendicare Halton Hills Family Council!
Birthday wishes come true at Extendicare HaltonExtendicare Halton Hills’ resident, Jimmy reunited with his wife before celebrating his 101st birthday with a Motorcycle Sidecar Party.
Jimmy has been reunified with his wife Ruth (63 years of marriage) exactly one week before celebrating his 101st birthday. Jimmy says, 'My birthday wish has come true!'.
Ruth (92 years of age) was visiting Jimmy on a weekly basis since his move to Extendicare until a terrible fall occurred. Ruth had fallen at her home on Boxing Day 2015. It took several months for her miraculous recovery & several more months until finally their reunification day today!
To add to the excitement, Jimmy had another birthday present. Jimmy’s eyes lit up when his medical doctor, Dr. J. Van Bendegem shared the news that he had ordered a Motorcycle Sidecar in honour of his 101st birthday on Thursday, June 30th. Jimmy will lead the way with Extendicare Administrator Sean Weylie, Receptionist Brenda Cook & many of his friends, family & staff motorcyclists’ right behind him. Jimmy & his ‘gang’ are scheduled to depart from the home at 10:00am.
Jimmy was born, raised & lived his entire life in Georgetown, Ontario. Jimmy has a life-long love of motorcycles. He recalls his first bike, a Royal Enfield, just before he turned 20. He remembers the tires were made out of hard rubber and he didn’t need a helmet in those days- only a leather motorcycle cap with a hard peak. Over the years Jimmy enjoyed a variety of machines: a Harley Davidson single cylinder- purchased for $35.00 then he rebuilt it & sold it for $200.00; an Ariel Square Four; a Tramp; a Francis Barnett and an Indian 45.
Jimmy said his favourite bike was an American-made Indian. He recalls, with a laugh, a drive he took from Georgetown to Ashgrove during which a seagull dropped an unwelcome “present” on his face. Thankfully it only happened once in his lifetime, well to date anyway!
Jimmy mainly liked to stay close to home in the Georgetown area but did venture with his wife as far as Oakville and Milton. He was a member of Two Motorcycle Clubs: the Canadian Vintage Motorcycle Group and the Yellow Jacket Motorcycle Club. He still has his jacket from the Yellow Jacket Club with the bumblebee mascot.Carm Di Pietro, Program Manager of Extendicare Halton Hills
Extendicare Vulcan Celebrates 50 Years of Helping Our Residents Live BetterOn July 21st 2016, Extendicare Vulcan celebrates 50 years of helping our residents live better. The team at Extendicare Vulcan focuses on residents, ensuring that they have the best care possible in the home.
On July 21st 2016, Extendicare Vulcan celebrates 50 years of helping our residents live better. The team at Extendicare Vulcan focuses on residents, ensuring that they have the best care possible in the home.
Extendicare would especially like to thank the families for being our partners in making the resident’s stay a comforting time in their lives.
Thank you to the Extendicare Vulcan staff who work tirelessly every day and night to keep our residents comfortable, safe, healthy and entertained.
Extendicare would especially like to single out one special staff member, Donna B. who at the tender age of 21 walked through the doors of Extendicare Vulcan on the morning of March 17, 1968 and started her new job as a housekeeper. We value the service you have given to our home and for dedicated a large portion of your life and career to Extendicare and we wish you the very best in your retirement. You are special to Extendicare and to your colleagues and we know there are many other staff following in your footsteps of providing this privileged service to our much loved residents.
Happy 50th anniversary Extendicare Vulcan. May you continue helping people live better!
Staff Appreciation DinnerExtendicare, Kingston recognizes its staff for their years of service by celebrating with dinner and awards.
Every year, Extendicare, Kingston recognizes its staff for their years of service by celebrating with dinner and awards. This year we recognized staff who have worked from 5-35 years. As an administrator I feel so lucky to have caring, compassionate, and dedicated staff in every department of our facility.
Helping one anotherOne snowy day staff all came together to dig each other out from the snow.
Kingston was hit by a big snow storm on Tuesday 16th of Feb. – almost 2 feet of snow fell in one day…
It was remarkable to see how the staff all came together to dig each other out from the snow.
Enclosed a few copies of the day and staff digging, pushing and snow blowing to get out.
Its amazing how a storm can bring people together.
Valentines at Extendicare KingstonResidents at Extendicare Kingston enjoyed Valentines’ treats and music by Murray McNeely
Many staff at Extendicare Kingston dressed in red and white to celebrate Valentine’s day. Residents enjoyed the day with champagne, chocolate dipped strawberries, chocolate
delights and red punch. Some residents were delighted with the roaming chocolate cart that was pushed around by an activity staff. Some staff roamed the hallways as little cupids,
offering the love of chocolate to all they can reach.
Residents were also entertained by Mr. Murray McNeely’s accordion as he roamed beside staff, serenading them with his wonderful music. It was a fun filled afternoon, enjoyed by all!
ParaMed Lets Me Just Be Me."I think the word "compassion" is what was missing from other agencies that I have been with," said J.J.
Well, I am disabled and have had home care for about twenty years. I have been through many other agencies and a lot of workers and had some truly abysmal experiences. I once went through a period where my worker showed up at a different day or time, every week for six months. And I was never notified of the changes beforehand and often not even when I'd been bumped. I became disabled when I was in my early 20s and a lot of workers didn't "believe" in my disabilities (Chronic Fatigue Syndrome, Fibromyalgia and Osteo-A are the main physical ones) so they'd outright refuse to do their jobs. I believe it was because I was younger, that the other agencies would always choose my care to be bumped in favour of other clients when something came up which happens almost every week. For the first few years, I had home care three times a week and it really was a sort of living hell, not knowing who would come - if they would come or how they would treat me. I have panic disorders and most of my time was spent triggered and wishing I could cancel the service altogether, but at the time I couldn't bathe myself, prep food or do any number of "regular" daily activities.
I would like to give a review to my branch. I am sure the other branches are just as wonderful but I can only speak to the one I'm with and that is why I am looking for my particular office online.
I have been with ParaMed Home Health Care for two or three years and they are hands-down the best agency I've ever had. I believe the Eglinton office is mine, the number is (416) 977-5008. The temporary workers have all been fantastic and my regular worker, Marsha is a really amazing woman. I have quality of life because of her. The workers all show up at the same day/time each week, they're helpful and make it a very comfortable atmosphere for me to be able to ask for help with things I did not feel comfortable asking with other agencies (food prep, etc.). If there are any changes to my schedule, it is worked out in advance and I am truly grateful.
I think the word "compassion" is what was missing from other agencies that I have been with, particularly when I started out in my 20s. I thank Marsha every week for doing such a wonderful job and let her know that she improves my quality of life, especially being able to eat healthy as she helps me with food prep I can't complete myself. My coordinator, Lani is also excellent. One of the problems I have had with other agencies is that when I have a good day and am able to contribute it is held against me when I am back to my typical days or a bad day and expected that I continue to do tasks that I am only able to do on the good ones. I have not had this obstacle with ParaMed.
ParaMed lets me just be me.
Resident Safety is Top Priority at Extendicare York.Each year, the local Fire Department evaluates Extendicare York for long term care emergency preparedness
Resident safety is top priority at Extendicare York. Each year, the local Fire Department evaluates Extendicare York for long term care emergency preparedness. Extendicare York was required to do a fire drill exercise, simulating night shift staffing responding to a fire. The exercise continues to validate Extendicare York’s training, education, and best practices.
“As team lead, and fire drill coordinator/educator at York, I have had the pleasure of leading teams over the past few years! We continue to learn, and more importantly, are validated that we are using best practices in preparation for a fire emergency situation”, said Vicki Pereault Education/Volunteer Coordinator.
Once again, Extendicare York demonstrated staff’s emergency response, successfully evacuating 27 Mock Residents to a safe zone on the unit, in 4 minutes and 27 seconds. We were evaluated under four critical areas: discovery time, response time, fire zone evacuation time and communication. We passed with flying colours! Important message to everyone! Communication is key during an emergency!
Extendicare Lakefield and Behavioral Supports Ontario (BSO) discovered the Sit-a-Bit-Café for residentsExtendicare Lakefield and Behavioral Supports Ontario (BSO) discovered a “Coffee Shop” experience utilizing Montessori techniques. This experience helps engage the cognitively-well and the cognitively-impaired residents together.
Extendicare Lakefield attended a capacity building session called “BSO Energize Your Team” course to support in-house BSO team development and to gain knowledge on how to respond to residents and patients with responsive behaviors in a long-term care home.
Through the BSO Energize Your Team course, the BSO and Extendicare Lakefield staff discovered a “Coffee Shop” experience utilizing Montessori techniques. This experience helps engage residents who are cognitively-well or cognitively-impaired. The idea was shared with staff and families. The Sit-a-Bit Café was launched.
After a year, the results have been overwhelming. Bistro sets and supplies were donated. Participating residents eagerly clean the café area, wash dishes and help bake. The Sit-a-Bit Care is self-sustaining. A coffee and baked good cost 25 cents for residents and cost 50 cents for visitors. The income supports the purchase of groceries and supplies for the following week.
“If a resident cannot pay, almost everyone at the café would stand up and offer some change to that person. We would never see someone go without, but seeing residents offer to pay for each other is very rewarding,” said Debara Power, Activity Aide at Extendicare Lakefield.
Running every Tuesday from 3 to 4 p.m., staff and residents look forward to the weekly specials. Couples sit and enjoy a cup of tea or coffee and baked goods together, and friends and family come to relax and socialize. Staff have noted that since the opening of Sit-a-Bit Café there has been a home-wide re-socialization, an increase in interaction between cognitively-well and cognitively-impaired residents, and undivided attention from residents.
If other health care providers are interested in learning about Extendicare Lakefield’s successful café approach for to support residents, they are asked to contact Nancy Ross, Director of Care at 705-652-7112 or firstname.lastname@example.org.
Extendicare Cobourg's Annual Rewards and Recognition CelebrationCelebrating our staff for their long term service contributions.
Extendicare Cobourg and The Landmark had their Annual Rewards and Recognition Celebration in May. Staffs were presented with their long term service awards to show recognition for their dedication and hard work.
Each year, the home distinguishes one staff who goes beyond the line of duty by giving out the "Nursing Peer Award". This years recipient was Jaclyn Spereman. Jaclyn was an RPN who worked as our RAI Coordinator. She was passionate and dedicated to her work. She was compassionate to the residents and beloved by all. Unfortunately, she passed away earlier this year due to health issues. She will be truly missed. Her mother and sister attended the celebration and accepted the award on her behalf.
Thank you Jaclyn! Thank you to all staff in Extendicare Cobourg for helping people live better.
Glamorous Grannies Remarkable Moment for Seniors' MonthCelebrating Seniors’ Month at Extendicare Medex
On Wednesday, June 1, 2016, we had a very special intergenerational and community outreach program here at Extendicare Medex. Students in the cosmetology program at St. Paul's High School came to our facility to partake in 'Glamorous Grannies'. Our residents were treated to free makeovers provided by the students. Their nails were painted, their hair styled, and their makeup artfully applied. Once they were all dolled up, residents and students had fun in a playful photo booth, complete with feather boas and wacky props. Strawberry cupcakes and delicious spa water was served to complete the glamorous experience. A fabulous time was had by all!
World Elder Abuse Awareness Day June 15, 2016A community gathered together for World Elder Abuse Awareness Day.
A cheerful community event took place today at Extendicare Southwood Lakes in Windsor, Ontario. The participants of this event included residents and Activity staff from the home, children and their parents from Princess Elizabeth and Lassaline “Ontario Early Years Centres “ and a student from the University of Windsor. The event was in support of “Elder Abuse Day” and to promote awareness of our senior citizens and their contribution to our community.
Many of the participants dressed in purple and sported purple ribbons. The children mingled and visited the residents and they entertained them with music and songs. The music was provided by local pianist, Emily Duff from G.S.D.M. Music, of Windsor.
There was a colourful display created by Ashleigh Erdelyan, Master’s student of Social Work and a booth set up at the front entrance where she gave out Elder abuse information and purple ribbons to all who visited our home.
The activities were planned in a joint effort from Lara Hristoff, Program Manager at Southwood Lakes, City of Windsor staff, Kelly Lachapelle, Patty Jankovich and Christina Pare. Following the active sing song they shared beverages and snacks. A good time was beheld by all! Thanks Windsor!
Extendicare Supports Big Bike. Big Hearts. Big ImpactExtendicare is a proud supporter and active participant of the Heart&Stroke Big Bike event.
Extendicare is a proud supporter and active participant of the Heart and Stroke Big Bike event.
The Heart&Stroke Big Bike is a bicycle built for 30 people who will ride for 20 minutes for 2 kms through the community. One great team working to create more survivors!
It is a team event geared towards companies, community organizations and groups. Teams are made up of 29 enthusiastic riders who each commit to support heart disease and stroke research.
Extendicare Tecumseh and the Regional Nursing Consultant rode the Big Bike and raised over $3,000 towards the Heart&Stroke Foundation.
Extendicare Corporate rode the Big Bike and raised over $1,000 towards the Heart&Stroke Foundation.
Extendicare is working to create more survivors! Extendicare is helping people live better.
Extendicare Coming Together and Making a Difference for Fort McMurray Fire VictimsExtendicare coming together and sharing our unique stories in making a difference for the Fort McMurray Fire Victims.
On Wednesday May 4, 2016 , everyone had heard about the Fort McMurray fire. . As staff went about their business, a large number of people escaping the fire arrived at the Edmonton Radisson South looking for accommodation. They were accompanied by their families, pets, etc. Many had harrowing stories to share about their loss and the short window of time they had to escape from the fire. Usually at the end of the trade shows the vendors usually have food and non-food supplies leftover. This would include non-opened food, non-perishable food, dried fruit, granola bars, frozen meat products, etc. After reviewing the situation the SGP team spoke with the vendors and came up with a wonderful plan. They decided to donate the food to the chef in the kitchen so that he could cook up meals for the families that were there. The delegates were very supportive and appreciative. We would like to say kudos to the SGP team and the SGP partners for that wonderful gesture.
Extendicare Athabasca was put on standby to accept evacuees and they received a call to take an evacuee that had been treated in hospital and needed a safe place to sleep. Many of their employees have been volunteering after work at their local reception centre which provides clothes, food etc.
Extendicare St. Paul
On Friday May 6th Extendicare St. Paul had pre-arranged a BBQ at the Co-op for their Food Bank Drive. Of course priorities change, and after speaking with their local food bank, they adjusted the fund raiser to be for the Fort McMurray relief as the local food bank was not currently in need. On Wednesday May 11th Extendicare St. Paul received a new admission, a woman from Ft. McMurray who received home care.
Extendicare West End Villa
The West End Villas Resident’s Council voted to donate all money raised from their Friday Breakfast Club to the Fort McMurray Fund. In addition staff and residents did an impromptu bake sale and all money raised was again donated to the Fort McMurray Fund. The total raised last Friday was $315!
Extendicare Leduc and Salem Manor
On May 3rd, 2016 Alberta Health Services asked if any of the Extendicare Edmonton area homes would be able to admit Long Term Care Residents due to the Fort McMurray evacuation. Extendicare Leduc welcomed four residents and Salem Manor welcomed three residents.
Extendicare Van Daele
The staff is coordinating a silent auction with items donated from businesses, fellow staff members and families.
On May 20th Extendicare Bayview hosted a fundraising BBQ and served up burgers, hot dogs to show support for Fort McMurray.
EXTENDICARE ASSIST HOMES
Sunrise Village Drayton Valley
As the town of Drayton Valley welcomed over 150 families to their town the team at Sunrise Village Drayton Valley came together and have extended an offering of a home cooked lunch three days a week. The team volunteers their time to put together a well thought out nutritious menu and has been delivering meals to those who have been affected.
Sunrise Village High River
At Sunrise Village High River they did an internal 50/50 draw as well as put their Jean Friday money towards the Fort McMurray fund.
Sunrise Village Olds
On May 28th, 2016 the Sunrise Village Olds staff hosted a BBQ at their local big park in Town.
Tendercare Living Centre
The staff at Tendercare will be doing a walkathon to commemorate senior’s month in Ontario and will be donating all the money towards Fort McMurray.
The staff at Villa Colombo held an ice cream sale and raffle to raise money for the Canadian Red Cross and Fort McMurray.
PARAMED CALGARY BRANCH
The ParaMed Calgary Branch held an in office bake sale to contribute to the Canadian Red Cross donations for Fort McMurray.
Resident Donation Spruces up Antique PianoResident Val Ferguson approached the administration of Extendicare Mayerthorpe about the possibility of getting the classic piano brought back to its former glory. The grand piano needed some attention to hide the wear and tear due to many years of use and enjoyment. Thank you Val for your generosity.
When entering Extendicare Mayerthorpe these days, many visitors are being drawn to a piece of history that has been given a makeover. No, a resident hasn’t just returned from a Hollywood plastic surgeon – it’s our 120+ year old upright piano. The piano was recently refinished by a local area furniture restorer – Al Kirbyson. A resident, Val Ferguson approached the administration of Extendicare Mayerthorpe about the possibility of getting the classic piano brought back to its former glory.
The grand piano needed some attention to hide the wear and tear due to many years of use and enjoyment. Val, not one to take no for an answer or wanting to wait for budget approvals, offered to pay for it herself. Once transportation was arranged to Rochfort Bridge and back (a special thank you to Ross Bohnet and Bill Tulloch), it took less than three weeks to get it back into the building.
The piano is used regularly by staff, volunteers, and visitors. The residents find the music soothing to their souls. Many are impressed with its sound and tone for an instrument of its age and the amount it is moved around the building. Originally manufactured by the D.W. Karn & Company of Woodstock, Ontario, the “Cabinet Grand” piano had been donated to Blunt’s Nursing Home (one of the former names of Extendicare Mayerthorpe) by Mrs. Mamie George at Christmas in 1971. According to its serial number of 2866, the piano was manufactured in 1891 or 1892 – making it the oldest resident of the building by over 23 years.
We thank all of those who had a hand in the piano’s restoration and look forward to enjoying its music and beauty for years to come.
A visit from Assiniboine South ChoirCreating a Remarkable Moment at Extendicare Oakview Place
Getting to Know Our StaffHeather Eckford our Special Projects Coordinator celebrates her 50th anniversary of nursing practice this month.
Heather Eckford our Special Projects Coordinator celebrates her 50th anniversary of nursing practice this month. Heather joined our home in 1998 as our Director of Care. She later took on the role of the homes 1st RAI Coordinator and lastly the Special Projects Coordinator. Heather has lead the homes Health & Safety Programs as well she serves as our Educator. On May 19, 2016 The Residents and staff of Parisien Manor where on hand to help her celebrate. She was awarded a certificate of recognition from our local MPP as well as a letter from the Registered Nurses Association of Ontario. Russell Alguire, the President of the Residents Council of the home is pictured with Heather. Russell mentioned to Heather that she must have really enjoyed her work in nursing to be celebrating 50 years of practice. Heather will be retiring at the end of May. The Residents, Staff and Management wish her a Happy Retirement and look forward to her visits and her next role as future volunteer.
Celebrating Nurses Week!A celebration was held to honour ALL staff at Parkview Manor, a managed home
HAPPY NURSES WEEK! Siblings Mr. McDonald and Mrs. Tibbo wish the staff at PARKVIEW MANOR, a managed home a “Happy Nurses Week 2016!”
Thank you for all the care and attention you have given us. We appreciate all your hard work, dedication and professionalism.
Thank you for all the encouragement you have given us every single day!
Heartfelt Thanks to our Nurse Dorsey and to Paramed Home Health CareWe want to take this opportunity to express our heartfelt THANKS to our Nurse, Dorsey, and to Paramed Home Health Care for the service provided to Camille and, by extension, to our entire family while Camille was terminal ill with cancer during the last several years of her life on earth.
Though we have thanked you verbally several times already, we want to put our appreciation in writing.
Thank you, indeed, for the excellent care you took of Camille during your faithful visits with us over the last several years. In doing so, you demonstrated what nursing is all about:
Even though you often had a crowded caseload you made every effort to visit with Camille at a time that was convenient for her. We cannot recall a day when you were not able to accommodate her. While with Camille, you not only provided excellent medical care but, as importantly, you were very sensitive to her mental and emotional needs.
As you would have noticed, we always hugely enjoyed your visits.
May you be blessed a hundredfold for your KINDNESS to us.
C & D
Extendicare Medex: The Common Thread that BindsAmazing story! Then, Ms. C served as a part time registered nurse in 1972 at Extendicare Medex. Now, she is receiving nursing care on the floor where she once worked.
Ms. C came to Extendicare Medex Nursing Home in the role of part time registered nurse on nights, in 1972. It worked out great for the young wife and mother, as she lived close by with her husband Alf and their three young children, and greatly enjoyed caring for seniors.
So it just seemed natural that when Mr. A's mother needed a long term care residence in 1994, that Extendicare Medex was chosen. Mr. A and Ms. C visited Mr. A's mother Mary daily, until she passed away in 1995. By that time Mr. A had gotten to know quite a few staff, residents, and family members, and so decided to take on the position of volunteer bartender at Happy Hour every Friday afternoon.
Fast forward to February 2016, it was determined that Ms. C needed long term care. Extendicare Medex was immediately the couple’s first choice, as it had become a place with many meaningful connections for both Ms. C and Mr. A. In his twenty years as a volunteer bartender, Mr. A had become a regular fixture at Extendicare Medex, and friendships had been built that extend outside the nursing home doors, and included both him and his wife.
Now it is Ms. C's turn to receive nursing care on the floor where she once worked, and enjoy visits with her now grown up children, Mr. A is here daily and of course Ms. C sits faithfully by the bar every Friday, and enjoys the live music, as Mr. A performs his bartending duties.
Extendicare Medex had indeed served Ms. C and Mr A well throughout the years, but this generous couple has also served Extendicare Medex in a multitude of roles, from employee, to family member, to volunteer, to resident. For Mr. A and Ms. C's family, Medex has truly become the common thread that binds.
Letter to Extendicare St. CatherinesThank you for your love and devotion towards my mother!
I want to thank you all for your love and devotion towards my mother, Mrs. M. over the past year. Although her stay with you was short she often expressed, although it wasn’t her idea of how she wanted to live her life in the end, she loved being at Extendicare for many reasons.
To the Nursing Staff, PSW’s & Social Workers - You loved my mum like she was part of your family. You laughed with her and cried. She loved you…for you all treated her with dignity. You each personalized your relationship with her on various levels. That impressed her.
To the Recreation Staff- My mum loved participating in the activities you had to offer her. She always loved a good time. There were many times she kicked me off the phone because she had to go to Pub Night or Game Night. It gave her something to look forward to- meaning to her life. She was always an involved person so the fact that she had things to do and places to go made her happy!
To the Nutrition Staff- My mum was a foodie…for as long as I can remember she was always finding new recipes and tasting new flavors. She enjoyed the meals you had to offer - her favorite being the Pierogies! And of course, being a diabetic, well, it didn’t matter because dessert was an important part of each and every meal!
To the Physio Team- when mum resigned herself to the fact that she had to walk herself in a wheel chair she was okay with it….thank you for helping her to help herself. Her independence was key to her happiness.
To the Administration Staff- My mum enjoyed popping in to say hello to you all and liked how you were just as involved in her care as all the other components within Extendicare.
Finally, to all of the residents who befriended my mum…thank you. Having a network of friends no matter how big or small meant the world to her.
With Deepest Gratitude,
Remarkable Moment at Extendicare Laurier ManorThis week one of our residents who was discharged home in November called by with her husband to say hello to us and we hardly recognized her! This lady was in hospital with serious issues with her lack of mobility because of her weight. We helped her reach her goal weight to enable her to qualify for the gastric Bypass operation.
Laurier Manor was experiencing occupancy challenges a few years ago and we needed to be innovative to try to encourage referrals and promote our home to the hospitals and Community .
During our promotion of our home we got to know the social workers from the hospitals and we realized other opportunities were out there to not only help our occupancy but to be an integral part of the community.
This being said we have worked together on a few projects and the one I am going to write about now is a success story and definitely a ‘remarkable moment’
This week one of our residents who was discharged home in November called by with her husband to say hello to us and we hardly recognized her!
This lady was in hospital with serious issues with her lack of mobility because of her weight. She could not have a gastric bypass because she was too overweight to qualify for this surgery. She desperately needed knee replacements but it was a catch 22 situation. (She was 54yrs old, weighed approx. 200KGS and was only 5:2 ½)
We admitted her to Laurier Manor `in May 2014 we made a commitment to work with the hospital and her to help her reach her goal weight to enable her to qualify for the gastric Bypass.
Just over a year later she had the gastric Bypass and then returned to us until she had settled into a good eating pattern and we were all comfortable that she would be able to sustain this when she went home.
In November she went home to her husband and daughter and last week she popped in to tell us that her knee surgery was scheduled at the end of this month and she just looked wonderful!
Italian speaking Resident VolunteersThank you for your time and wisdom!
Montessori Kits in ActionResidents at Extendicare St. Catherines engaged in Montessori Kits
Residents at Extendicare St. Catherines engaged easily with Montessori kits provided by Dementia Support. Staff were educated on how to use these kits with the residents.
The Montessori kits were very successful even with the most challenging residents or residents with special needs (down syndrom, autism).
Extendicare Medex enjoyed a KFC dinnerSomething different for our residents!
On March 17th the dietary department organized a KFC dinner for the residents here at Medex. They replaced the meal with a favorite fast food restaurant that the residents got to choose at food committee meeting this month. It was a huge success, residents were very happy to have a nice order in meal that most of them wouldn’t normally be able to go and get themselves. The Dietary department did an excellent job preparing the different diets needed for our residents so everyone could enjoy this meal. We will be doing more in the future with different choices for dinner.
Compliment Letter to ParaMed OttawaKeep Up the Great Work!
We would like to express our family’s thanks to Carol Yarnell, RN Supervisor, ParaMed Ottawa, for the excellent attention provided to our father during his recent hospitalization and convalescence in Ottawa. Carol came to the Civic hospital numerous times to meet with us and orient new staff. She worked so hard to assist with providing private care. Having worked in the home care business, I appreciate how difficult Carol’s job is yet, she was reliable, graceful and kind during our stressful times. What a wonderful representative for ParaMed.
We are particularly grateful to Conchita Yang, the PSW who spends most time with dad. She is professional, conscientious, competent, reliable, bright, and lovely. It was Conchita who, among other things, discovered and reported an area of potential skin-breakdown while giving dad personal care.
The work PSW’s do is invaluable and I think it’s very important that employees who excel, no matter their station, be given the acknowledgement they so rightly earn and deserve.
Together We Care 2016Extendicare Assist and Silver Group Purchasing joined forces and exhibited at the OLTCA (Ontario Long Term Care Association) and ORCA (Ontario Retirement Communities Association) Annual Convention and Trade Show on April 5-6, 2016 at the Metro Toronto Convention Centre.
Extendicare Assist and Silver Group Purchasing joined forces and exhibited at the OLTCA (Ontario Long Term Care Association) and ORCA (Ontario Retirement Communities Association) Annual Convention and Trade Show on April 5-6, 2016 at the Metro Toronto Convention Centre. Together We Care 2016 was Canada’s largest gathering of long term care and retirement home professionals.
This year’s event consisted of exceptional keynote speakers such as Margaret Trudeau, who spoke openly and honestly about her battle in dealing with mental illness over the years. The convention also introduced a broad range of educational sessions designed to challenge and inform participants such as the Social Media Workshop by Randall Craig. He spoke about “Getting the biggest bang for your buck through social media”. He discussed social media strategy, productivity, goals, media content, measurement and risk management. Many of these tips we hope to put ino action at Extendicare. When sessions ended, the delegates and exhibitors enjoyed delicious hors d’oeuvres, refreshing drinks, fun entertainment and networking on the trade show floor.
Overall, Together We Care 2016 was a successful event.
ParaMed’s nurse, Michael Makes a DifferenceKen received outstanding care from Michael, a ParaMed nurse
When Ken Kusnir stepped on three rusty nails while helping a friend shingle his roof, it started him on an eight-year health journey that had no guarantee of a happy ending.
He arrived at the hospital for a tetanus shot in May 2007 and by July of the same year, he had two toes on his right foot amputated. He developed an ulcer 4 ½ cm wide and 7 cm long on the bottom of his foot and doctors were talking about amputating the entire foot.
“It was a nightmare,” said Ken, who refused to give up. “I was going to fight for my foot.”
Ken, who is a diabetic, received services for wound care from the CCAC. He said a nurse came to the house to change his dressing regularly, but the wound remained open. At one point, a doctor in the hospital even considered oxygen therapy, but it was never initiated.
When his parents passed away in 2013 and 2014, Ken sold his home in Etobicoke and purchased a condo in Scarborough. That is when his life changed.
“The Central East CCAC sent me to the nursing clinic in Scarborough three times a week,” he explained. “That’s when I met Michael, my angel.”
Ken credits Michael, one of the Paramed nurses who staff the Central East CCAC’s Scarborough North nursing clinic, with saving his foot. Ken said after a month of treatment, Michael could see there was no improvement so he decided to develop a care plan that included options that had not been tried previously.
Ken said the results were fantastic. After suffering with an open wound on the bottom of his foot for years, it finally started to heal. Today, the wound is completely healed.
“Michael is a star,” said Ken. “He took care of everything.”
While Michael is pleased with the results, he said his success was a team effort. Working with the CCAC care coordinator and having the right combination of specialists, medications, products and equipment made all the difference.
“That’s when the system finally started to work for Ken,” he explained. “Sometimes it’s not enough just to be positive and have a good bedside manner.”
Because Ken is diabetic, Michael said he first needed to stabilize his blood sugar and find another product for the open and infected wound on the bottom of Ken’s foot. He also thought oxygen therapy might be helpful. Ken was referred to the Judy Dan Wound Care Centre at North York General Hospital for an 82-week treatment program. Ken also needed special shoes to keep the pressure off the wound and Michael suggested an orthopaedic company specializing in custom foot orthotics.
Michael said he is thrilled with the results, especially considering the wound on the bottom of Ken’s foot had been open for seven years.
“A one-year healing process is amazing,” he said. “He is completely healed now and discharged from the CCAC.”
Ken understands how unpredictable diabetes can be. “Who knows what the future holds,” he said. “There are no guarantees, but I’m walking now and I have Michael to thank for it. I feel blessed.”
"Piping in the Haggis" CeremonyResidents at Extendicare Halton Hills enjoyed the “Piping in the Haggis” Ceremony in honour of Robbie Burns Day.
At Extendicare Halton Hills, local piper, Michael Cleland of Georgetown, honoured Robbie Burns Day with many of our residents of UK descent. A ceremony took place once the haggis was piped in & placed on the table. The music stopped and everyone waited in anticipation for an, ‘Ode to the Haggis’.
And there's a hand, my trusty fiere!
And gie's a hand o' thine!
And we'll tak' a right guid-willie waught,
For auld lang syne.
It was a memorable event watching residents, family members and staff, sample the haggis (some for the first time). Lets just say that those who love it, love it a lot .
Lakeside, an Extendicare Assist Home: Program Featured on City TVCity TV recently went to Lakeside Long-term care home, (Extendicare Assist Managed) to cover a segment entitled “Impact of Therapeutic Clowning on dementia residents in long-term care settings.”
City TV recently went to Lakeside Long-term care home, (Extendicare Assist Managed) to cover a segment entitled “Impact of Therapeutic Clowning on dementia residents in long-term care settings.”
Over the years, Lakeside has worked and assisted in the research of Pia Kontos, a UHN Researcher who has been studying the benefits of therapeutic clowning with individuals with dementia. Through a grant provided in 2013 and 2014, Lakeside was able to bring therapeutic clowns to the residents of the home as part of the research. Many of the residents who participated in this program had many positive responses and interactions with the therapeutic clowns during the duration of the grant as can be seen in the video.
New Multi- Sensory Environment at Wyndham Manor, an Extendicare Assist HomeWyndham Manor, an Extendicare Assist home has opened a new multi-sensory room for residents. A multi-sensory room is a special room designed to develop a resident’s senses, through visual special lighting, music, aromatherapy and objects.
Wyndham Manor, an Extendicare Assist home has opened a new multi-sensory room for residents. A multi-sensory room is a special room designed to develop a resident’s senses, through visual special lighting, music, aromatherapy and objects. The multi-sensory room is designed and utilized to promote positive changes, when used appropriately this room can create a safe space aiding in relaxation and stress management. The multi-sensory room also provides opportunities for engagement in prevention and crisis de-escalation strategies, as well as a host of other therapeutic exchanges
The multi-sensory room was developed with the programs department, behavioral support team and recreation therapy students from Brock University and Seneca College. This room is a great interdisciplinary resource to support the resident’s needs. Each department works collaboratively to assess each resident and create individual goals and a plan of care with the overall goal of improving resident’s quality of life and maintain good overall health for residents, families, and care givers.
Wyndham Manor developed this room so it can also be use as a mobile sensory room. Most of multi-sensory items are mounted onto carts. These mobile carts are an amazing tool used with residents who can not leave there room easily or are palliative.
ParaMed’s Tina Brash Receives a Thumbs Up!ParaMed’s Tina Brash receives a thumbs up from her local Community Care Access Centre for the great work that she did with residents during the closure of Autumn Leaves Retirement Home.
ParaMed’s Tina Brash receives a thumbs up from her local Community Care Access Centre for the Great work that she did with residents during the closure of Autumn Leaves Retirement Home.
During the move Tina was very helpful in helping families and residents move from the home quickly and safely in a well-coordinated manner while ensuring they continued to receive the care that they need.
Below is the letter:
I hope all is well. I wanted to pass along some recognition for Tina Brash, who was extremely helpful to one of our Care Coordinators last Friday and through the weekend, in ensuring that residents of Autumn Leaves RH in Horton were relocated without any disruption to their services.
As you have likely heard, Autumn Leaves was shut down by the fire department. Our Care Coordinator indicated that Tina was “amazing” and was there to help speak with families as well as assist in packing up client’s belongings, reviewing careplan requirements, and ensuring that ParaMed staff were aware of changes to service locations.
On behalf of the CCAC and our clients, please extend a big thank you to Tina for her collaboration and support.
Kung Hei Fat Choi!Every year, Tendercare Living Centre, an Extendicare Assist home hosts a Lion Dance and Pig Cutting Ceremony for Chinese New Year for its largely Chinese populated home.
Every year, Tendercare Living Centre, an Extendicare Assist home hosts a Lion Dance and Pig Cutting Ceremony for Chinese New Year for its largely Chinese populated home.
This year, the Year of the Monkey, on February 8th, our local MPP, Soo Wong and MP Arnold Chan’s wife joined us in our celebration.
The tantalizing beat of the drum and cymbals and the swaying martial art movements of the Lion had everyone mesmerized.
After the grand performance in the lobby, the Lion and the drums then went on to the different floors while the large crowd downstairs was entertained by our very own resident Chinese Folk Dance.
A full roasted pig was then brought out, garnished beautifully by one of our talented dietary supervisors and then ceremonially carved.
The annual event was completed with handing out Lai See (red packets) with a chocolate gold coin to symbolize good luck and to ward off evil and “old age”.
Country & Western DayMedex had a Country and Western themed day. Residents and staff enjoyed dressing up in their country gear for the day.
Medex had a Country and Western themed day
We invited all of the residents and staff to dress in their country gear for the day
We also had a big happy hour country themed party in our back patio that afternoon. We had live entertainment from Mike Fahey with drinks and food. Our residents families and staff were down to participate in the party and enjoy the music and food.
One of our residents said he really enjoyed the entertainment and the decorations at the party.
Our staff enjoyed this time to socialize with the residents over a soft drink and chips.
This is a great way to get staff and families involved in the programs offered in the home so we can all have fun together!!:
Proud to be CanadianExtendicare Cobourg celebrated on January 25th by honoring the home's Physio Assistant and his family for becoming Canadian Citizens.
I would like to send a big thank you to all of you, for arranging this party for me in becoming a new Canadian citizen last week. I was really surprised with your appreciation, as well as the food and the decoration.
You guys made my day amazing and full of memories. It is really fun to be here at Extendicare and to be part of this beautiful country we live in. I still feel the sparkle in our friendship. The lunch was delicious and the dessert was amazing.
It was hard for me to believe that the party was arranged only for me and my family. Mrs. A was so impressed. I will keep this day in my memory for my whole life. I am so grateful to you all.
Your new Canadian friend
A poem about "Extendicare"Mrs. V wanted to share her heartfelt sentiment on how Extendicare Kapuskasing made her and husband feel welcome. For her, the best way to express herself was through a poem.
In here, I see, happy fa-mi-ly
Faces with eyes of peace and serenity
Smiles express, warmth they feel
Hearts together make it better
Hands and minds keep busy
Games, puzzles, movies, baking
good meals, best caregivers and nurses
We don't need purses
Love is what you hear
Songs and music brighten life so dear
Past memories, the present and the future
The moment lived holds on splender
Seniors and all ages bond merrily
And form a happy extended fa-mi-lyMrs. V
Rouge Valley Residents Donate Money to Burnt Down FarmSince 2004, Norman Collier has been bringing his farm animals from Wild Things to Extendicare Rouge Valley’s annual summer carnival. When his farm burnt down, Rouge Valley donated $4,000.00 from their residents’ council fund to help him out.
Norman Collier operates Wild Things Petting Farm, a rescue-sanctuary where all the animals roam freely and harmoniously over the property. He suffered a tremendous loss in early February 2014 - his farmhouse burnt down. During an interview with a reporter from City TV, Norman mentioned that the Residents’ Council of Extendicare Rouge Valley had donated $4,000.00 from their residents’ council fund to help him out – and Extendicare found out why.
Since 2004, Norman has been bringing his farm animals from Wild Things to Extendicare Rouge Valley’s annual summer carnival. The petting farm section of the carnival is always a highlight for residents, family members, community members, staff members and volunteers. Over the years, Norman has also installed spectacular natural autumn and winter decoration displays at Rouge Valley. He would often come to visit bringing with him baby chicks, ducklings, bunnies and even a goat. The interactions between the residents and the animals gave many positive memories to residents. Norman brought joy to the residents’ lives by bringing animals into the home for the residents to play with and pet.
When Extendicare Rouge Valley’s Residents’ Council executive committee learned of the fire, they decided amongst themselves to give Norman a donation right away. The Residents’ Council explained the urgency saying, “Norman needs the money now. We have $6,000.00 sitting in our Residents’ Council account, from our years of fundraising. We’re not using it right now. We can replenish the account with future fundraising.”
Subsequent to their donation, the entire council also decided in their meeting that they want to continue fundraising for Norman to rebuild his petting farm, a business that was so well-received by the community.
Creative Cooking Classes at CraigleeMoises, a Red Seal Chef, puts his skills to work with an interactive program that encourages residents to come together and learn more about the method and ingredients for creating delicious dishes.
Moises, a red seal chef who currently works as an activity aide at Craiglee Nursing Home in Scarborough, Ontario, recently started a cooking program to teach and entertain the residents.
Once a month Moises, who cooked professionally for eight years and is a graduate of George Brown College, puts his chef skills to work. His program is interactive and encourages residents to come together and learn more about the method and ingredients for creating various dishes.
In describing his show Moises said: “My program is like the TV cooking show "The Chew," but on a much smaller scale. The residents get to see how I make the food, where the dish comes from, its history, and a bit of trivia.”
His cooking program is also based on different ethnic foods, themes and holidays. “We have many Greek residents in our nursing home, so I’ve done shows [that focus on] making Tzaztiki and Souvlaki.”
Stories like Moises’s help to set Extendicare apart from other homes. He is a good example of how our staff members strive to enrich our residents’ days, by providing creative (and delicious!) programs.
ParaMed helped Larry live at home“My quality of life was amazing. Thank God the nurses knew what they were doing. I could call the nurses anytime and someone would come.”
This story is about how ParaMed staff members strive to make every day remarkable for every patient and how they put their patients first and collaborate with community resources to achieve the best outcomes.
This is Larry’s story.
When Larry was diagnosed with Sarcoma, he had been receiving nursing service for five years for pain and symptom management. When his pain became intractable, he was admitted to hospital. While many of the treatments failed, intrathecal infusion was a big success.
As Larry was determined to go home, the hospital staff explored the risks of his doing so. The roster of specialists examining the level of risk included the anesthesiologist, the pain and symptom- management consultant, front-line nurses and the professional practice department. Together, they created the necessary protocols to make Larry’s homecoming possible. In 2011, Larry returned home and was cared for by a dedicated team of ParaMed professionals.
In Larry’s own words,
“My quality of life was amazing. The intrathecal catheter made all the difference. Thank God [the Paramed] nurses knew what they were doing. I could call the nurses anytime and someone would come.”
Written with permission of Larry’s wife Jocelyn
Ed. note: On October 20, 2012, Larry passed away peacefully at home. His remarkable journey continues to shape ParaMed best practices, through innovative health practices.Larry
Extendicare Cedars Villa Celebrates 50th Anniversary!“We are very grateful to have been able to celebrate this momentous occasion with our residents, families and staff who all make this home so special.”
Extendicare Cedars Villa long-term care home held its 50th anniversary celebration on August 1, 2014, which brought together the local community, including Honourable Dave Quest, Associate Minister of Seniors, to commemorate the home’s success in providing its residents with many years of high-quality care and support.
“Over the course of the past 50 years, we have always done our very best to offer our residents the highest level of care, the best quality of life and the safest environment we possibly can. In cooperation with our amazing community, I believe we have been very successful,” said Pierre Poirier, Regional Manager of Support Services at Extendicare Cedars Villa. “We are very grateful to have been able to celebrate this momentous occasion with our residents, families and staff who all make this home so special.”
The celebration was held at the home and featured a full afternoon of events, including a time capsule presentation and a dragon dance performed by the Calgary Chinese Elderly Citizens’ Association. The celebration also hosted a number of distinguished speakers from the local community, including Kent Hehr, MLA of Calagary-Buffalo, and Michael Harris, Vice President of Western Operations, Extendicare.
“I’d like to thank all of our guests and attendees for celebrating our 50th anniversary celebration with us and offer congratulations to everyone who lives and works in our home,” said Shirley Menssa, president of the home’s Residents’ Council. “I’ve been a resident for the past seven years, and I’ve enjoyed all seven of those years, because Cedars Villa really does care for people.”
Pan Am Games Choose Extendicare Resident as TorchbearerWhat sets Alex apart from the other torchbearers is his age: he turned 100 years old on May 9, 2015.
Alex Cherney, president of Extendicare Hamilton’s resident council, has been selected as one of the Community Torchbearers for the 2015 Pan Am games to take place in the Toronto and Hamilton region in the summer of 2015. What sets Alex apart from the other torchbearers is his age: he turned 100 years old on May 9, 2015.
Alex is a remarkable resident not only for his boundless and youthful spirit, but also for his many accomplishments during his lifetime. Enlisted in WWII, he served with the Argyll and Sutherland Highlanders and spent five years abroad. After the war, he returned home and became a school teacher, promoted to principal.
Receiving the prestigious and coveted title of torchbearer runs in the Cherney family; Alex’s sister was torchbearer for the 1988 Olympic Games.
On June 21, Alex received the Pan Am flame when it arrived at the Hamilton airport. Cheering him on were his fellow residents and staff. Alex is a man who has lived a full life—and still enjoys a rich one—in an Extendicare home.